CWD Outreach Service
CWD Outreach Service is a home care agency in Reigate, Surrey (RH2 8EF). It holds a CQC rating of Good.
About CWD Outreach Service
We at CWD Outreach Service are proud to provide dedicated home care across Reigate and the surrounding areas of Surrey, supporting people to live full and independent lives in the comfort of their own homes. Based in the RH postcode area, our team works throughout the local community, bringing personalised support directly to those who need it. Reigate and its neighbouring towns offer a warm, welcoming setting, and we believe there is no better place for someone to receive care than in the familiar surroundings of their own home, close to family, friends, and the places they know and love. Our specialisms reflect the diverse needs of the individuals we support. We provide tailored home care for adults with learning disabilities and autism, offering the patience, consistency, and understanding required to help each person thrive on their own terms. For those living with physical disabilities, our team assists with daily routines, mobility, and personal care in a way that promotes dignity and independence. We also support people with visual and hearing impairments, adapting our approach and communication to ensure every individual feels genuinely heard, understood, and empowered. In practice, this means we take the time to get to know each person we support. We listen carefully to families, learn about routines and preferences, and build a care plan that reflects the whole person, not just their needs. Whether it is a few hours of companionship and support each week or more comprehensive daily assistance, our aim is always the same: to enable the people we care for to live the life they choose. Families searching for outreach and home care can take reassurance from our Care Quality Commission rating of Good across every domain assessed, including Safe, Effective, Caring, Responsive, and Well led. This consistent standard reflects our ongoing commitment to delivering care that is not only reliable and professional but also warm, respectful, and centred on the individual. Choosing home care for a loved one is a significant decision, and we understand how important it is to feel confident in the people entrusted with that role. If you are exploring options for yourself or a family member in Reigate or the wider Surrey area, we would be delighted to have a conversation about how our team can help. Please get in touch to learn more about our approach and to discuss how we might support your family with compassion and care.
Care provided at CWD Outreach Service
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 25 September 2026
Read the full inspection report on the CQC website.
How CWD Outreach Service compares in Reigate and Banstead
Measured against the 41 home care agencies registered in Reigate and Banstead.
- CQC rating
- Good. 25 of the 41 agencies (61%) are rated Good or Outstanding. Across Surrey the figure is 65%.
- Latest report
- 25 September 2026. The most recent report in the area. None of the other agencies has published a newer one.
- Registered
- June 2013. One of the longer established agencies. 37 of the 41 registered more recently.
- Provider
- One service. Surrey Childrens Service runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Reigate and Banstead.
The local picture: Reigate and Banstead
What the numbers say about home care in Reigate and Banstead, in Surrey.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, Surrey | £28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.) |
| What Surrey pays | £24.87 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 15,600. Rising to 18,300 by 2035, up 18%
- People aged 85 and over: 4,700. Rising to 7,000 by 2035, up 50%
- Living with dementia, aged 65 and over (estimate): 2,100. Rising to 2,700 by 2035, up 27%
- Dementia diagnosis rate: 71%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Agencies in the borough, last 12 months: 3 opened, 2 closed. 38 registered today.
- Choice of agencies: 328 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about CWD Outreach Service
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 21 June 2013, so 13 years.
- Run by
- Surrey Childrens Service, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Local care news in Surrey
More local care news for Surrey
Common questions about CWD Outreach Service
Where is CWD Outreach Service located?
CWD Outreach Service is a home care agency based in Reigate, Surrey (RH2 8EF), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does CWD Outreach Service provide?
CWD Outreach Service is registered to provide care in people’s own homes, with support that includes Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is CWD Outreach Service's CQC rating?
CWD Outreach Service is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 25 September 2026. You can read the full CQC report from the link on this page.
Questions families ask about CWD Outreach Service
Can they support someone living with dementia at home?
No. CWD Outreach Service does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. CWD Outreach Service covers roughly 10 miles from Reigate.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
CWD Outreach Service has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from CWD Outreach Service. Actual fees depend on the room, the level of care and how it is funded.
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