XHale Living
XHale Living is a home care agency in Billingham, Stockton-on-Tees (TS22 5DG).
About XHale Living
We at XHale Living are proud to provide compassionate home care across Billingham and the wider Stockton-on-Tees area, supporting people to live well and independently in the place they know best: their own home. Operating throughout Billingham and the surrounding TS postcode communities of the North East, we bring care directly to the doorsteps of those who need it. Remaining at home, surrounded by familiar furniture, treasured photographs and beloved neighbours, can make an enormous difference to a person's wellbeing, and our team is dedicated to making that possible. Whether someone lives in a quiet residential street, a town centre flat or a family home filled with loved ones, we tailor our visits to fit seamlessly into their everyday routine. Our specialisms reflect the diverse needs of the people we support. We provide thoughtful home care for adults who require a helping hand with daily living, from personal care and medication support to companionship and assistance around the house. We also have particular experience supporting individuals with learning disabilities and autism, recognising that every person communicates and engages with the world in their own unique way. Our approach is person centred, patient and respectful, focused on building trust and enabling each individual to live the life they choose. For people living with a physical disability, we offer practical, dignified support that promotes independence rather than replacing it. This might mean assistance with mobility, help with personal routines, or simply being a reliable, friendly presence throughout the week. We also specialise in supporting younger adults, understanding that care at a younger age comes with its own ambitions, social needs and aspirations. We work alongside the people we support to help them pursue education, employment, hobbies and friendships, ensuring that care never becomes a barrier to a full and active life. For families, this means peace of mind. It means knowing that a loved one is not only safe and well looked after, but also genuinely listened to. We keep communication open with relatives, involve them in decisions where appropriate, and remain flexible as needs change over time. As a newer presence within the CQC framework, XHale Living has not yet received a formal overall rating. Whilst we look forward to our first inspection, our standards are already shaped by the principles the CQC champions: safety, effectiveness, caring practice, responsiveness and strong leadership. Families are warmly welcome to speak with us directly about our policies, our training and our approach, so they can feel confident in the care being provided. Choosing home care is a significant decision, and we understand the worry that often comes with it. If you are exploring options for yourself or a family member in Billingham or across Stockton-on-Tees, we would be delighted to hear from you. Get in touch with our friendly team for a no obligation conversation, and let us help you take the next step with confidence and reassurance.
Care provided at XHale Living
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about XHale Living
Where is XHale Living located?
XHale Living is a home care agency based in Billingham, Stockton-on-Tees (TS22 5DG), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does XHale Living provide?
XHale Living is registered to provide care in people’s own homes, with support that includes Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
Questions families ask about XHale Living
Can they support someone living with dementia at home?
No. XHale Living Ltd does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. XHale Living Ltd covers roughly 10 miles from Billingham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North East
XHale Living Ltd has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.
- Home care (per hour): £24 to £29 per hour, typical range
Indicative figures for the North East, not a quote from XHale Living Ltd. Actual fees depend on the room, the level of care and how it is funded.
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