Comfort Call-Stockton
Comfort Call-Stockton is a home care agency in Billingham, Stockton-on-Tees (TS23 4EA). It holds a CQC rating of Good.
About Comfort Call-Stockton
At Comfort Call in Billingham, Stockton-on-Tees, we provide home care support to people across our local community who want to remain living independently in their own homes. We work with older adults, younger adults, and people with a wide range of needs including dementia, learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. We also support people who are managing alcohol or drug misuse, and we approach every person we work with in the same way, with honesty, respect, and a genuine commitment to getting things right for them. We are proud to hold a Good rating from the Care Quality Commission, which reflects the hard work of everyone in our team and the trust that the people we support place in us every day. That rating matters to us, not as a badge, but as confirmation that we are doing things the right way. Home care means something different to everyone. For some people it is help with getting up and going to bed. For others it might be support with meals, medication, or simply having someone reliable to check in with. We take the time to understand what each person actually wants from their care rather than applying a one size fits all approach. The people we support have told us how important it is to feel in control of their own lives, and that is something we keep at the centre of everything we do. We are part of the Billingham community and we take that responsibility seriously. If you are looking for home care support for yourself or someone you care about, we would be very happy to have a conversation about how we might be able to help. There is no pressure, just a straightforward chat about what you need.
Care provided at Comfort Call-Stockton
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 19 May 2021
Read the full inspection report on the CQC website.
Common questions about Comfort Call-Stockton
Where is Comfort Call-Stockton located?
Comfort Call-Stockton is a home care agency based in Billingham, Stockton-on-Tees (TS23 4EA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Comfort Call-Stockton provide?
Comfort Call-Stockton is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Comfort Call-Stockton's CQC rating?
Comfort Call-Stockton is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 19 May 2021. You can read the full CQC report from the link on this page.
Does Comfort Call-Stockton provide dementia care?
Yes. Comfort Call-Stockton supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Comfort Call-Stockton
Can they support someone living with dementia at home?
Yes. Yes. Comfort Call-Stockton is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Comfort Call-Stockton covers roughly 10 miles from Billingham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North East
Comfort Call-Stockton has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.
- Home care (per hour): £24 to £29 per hour, typical range
Indicative figures for the North East, not a quote from Comfort Call-Stockton. Actual fees depend on the room, the level of care and how it is funded.
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