Mill Rise Village
Mill Rise Village is a home care agency in Newcastle, Staffordshire (ST5 9GA). It holds a CQC rating of Good.
About Mill Rise Village
We at Mill Rise Village are proud to offer trusted home care across Newcastle and the surrounding Staffordshire communities, supporting older people and adults with a wide range of needs to live well in the comfort of their own homes. Based in the ST postcode area of Newcastle, our team is ideally placed to reach clients throughout the local area and neighbouring villages. Delivering care in familiar surroundings means the people we support can remain close to the neighbours, memories, and routines that matter most to them. Whether someone lives in a long standing family home or has recently downsized, we tailor our visits to fit seamlessly into their day, respecting the rhythms of the household and the preferences of each individual. Our specialisms reflect the diverse needs of the community we serve. We provide dedicated older person care, offering companionship and practical assistance with everyday tasks such as personal care, meal preparation, medication prompts, and mobility support. For those living with dementia, our approach is patient, calm, and person centred, focusing on preserving dignity, encouraging independence, and creating moments of reassurance for both the individual and their loved ones. Families often tell us how much peace of mind it brings to know that a familiar, well trained carer is visiting a relative who may find change or unfamiliar environments distressing. We also support adults living with mental health conditions, offering a listening ear alongside practical help that can make a genuine difference to wellbeing and daily confidence. For clients with a physical disability, our team works closely with individuals and their families to promote independence and to assist with the tasks that matter most, from getting up and dressed in the morning to enjoying an evening meal in comfort. We are equally experienced in supporting people with visual or hearing impairment, adapting our communication and approach so that every visit feels respectful, clear, and unhurried. What this means in practice for families is straightforward. It means a carer who takes the time to learn about the person behind the care plan, who understands the difference a cup of tea made just the right way can make, and who communicates openly about how a visit has gone. It means care that flexes as needs change, whether a loved one requires a short daily call or more comprehensive support throughout the week. Our commitment to quality is reflected in our most recent inspection by the Care Quality Commission, where we were rated Good overall. We achieved a Good rating across every domain assessed, including Safe, Effective, Caring, Responsive, and Well led. For families considering home care, this consistency across all five areas offers a reassuring indication that safety, compassion, and thoughtful leadership are woven through every aspect of what we do. Choosing home care for a relative is a significant decision, and we understand the questions and concerns that often come with it. If you would like to learn more about how we could support your loved one in Newcastle or the wider Staffordshire area, we warmly invite you to get in touch. We are here to listen, to answer your questions honestly, and to help you find the right way forward for your family.
Care provided at Mill Rise Village
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 12 October 2019
Read the full inspection report on the CQC website.
Common questions about Mill Rise Village
Where is Mill Rise Village located?
Mill Rise Village is a home care agency based in Newcastle, Staffordshire (ST5 9GA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Mill Rise Village provide?
Mill Rise Village is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Mill Rise Village's CQC rating?
Mill Rise Village is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 12 October 2019. You can read the full CQC report from the link on this page.
Does Mill Rise Village provide dementia care?
Yes. Mill Rise Village supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Mill Rise Village
Can they support someone living with dementia at home?
Yes. Yes. Mill Rise Village is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Mill Rise Village covers roughly 10 miles from Newcastle.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Mill Rise Village has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Mill Rise Village. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Newcastle
Browse all home care in Newcastle.