Home First
Home First is a home care agency in Newcastle, Staffordshire (ST5 7NJ). It holds a CQC rating of Good.
About Home First
We at Home First Newcastle are proud to offer compassionate home care across Newcastle and the wider Staffordshire area, supporting people to live well and safely in the place they know best: their own home. Based in the ST postcode area of Newcastle, our team works throughout the local community, bringing personalised support directly to residents' doorsteps. Because our care is delivered in your own home, the environment remains familiar, comforting and entirely your own, whether that's a family house, a bungalow or a flat. We understand that home is more than a building; it holds memories, routines and a sense of independence that we work hard to protect. Our care covers a broad range of needs, allowing us to support a diverse community of clients. We provide older person care with warmth and patience, and specialise in dementia care, where consistency, gentle routines and understanding can make an enormous difference to daily life. For those living with a physical disability or a visual or hearing impairment, our team adapts each visit to individual needs, ensuring communication, dignity and practical support are always at the forefront. We also support younger adults who benefit from tailored home care, helping them to lead the lives they choose with the right level of assistance in place. In practice, this means our care can include help with personal care, medication support, mobility, meal preparation, companionship and the many small daily tasks that make independent living possible. For families, it means reassurance: knowing that a trusted carer is visiting a loved one, that concerns will be listened to, and that care plans can flex as circumstances change. We believe that good home care is built on genuine relationships, and we take time to match carers thoughtfully so that trust and familiarity can grow. We are proud to hold an overall CQC rating of Good, with Good ratings across every domain: Safe, Effective, Caring, Responsive and Well led. For families, this independent recognition offers confidence that the care we provide is delivered thoughtfully, safely and with the wellbeing of each person at its heart. Choosing care for someone you love is a deeply personal decision, and we understand it can feel overwhelming. If you are exploring home care options in Newcastle or the surrounding Staffordshire area, we warmly invite you to get in touch. We are here to listen, to answer your questions honestly, and to help you find the right support at the right time for your family.
Care provided at Home First
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 10 July 2019
Read the full inspection report on the CQC website.
Common questions about Home First
Where is Home First located?
Home First is a home care agency based in Newcastle, Staffordshire (ST5 7NJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Home First provide?
Home First is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Home First's CQC rating?
Home First is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 July 2019. You can read the full CQC report from the link on this page.
Does Home First provide dementia care?
Yes. Home First supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Home First
Can they support someone living with dementia at home?
Yes. Yes. Home First - Newcastle is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Home First - Newcastle covers roughly 10 miles from Newcastle.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Home First - Newcastle has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Home First - Newcastle. Actual fees depend on the room, the level of care and how it is funded.
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