Helping Hands Stoke
Helping Hands Stoke is a home care agency in Newcastle, Staffordshire (ST5 1EL). It holds a CQC rating of Good.
About Helping Hands Stoke
Helping Hands Stoke provides care and support in people's own homes in Newcastle in Staffordshire and the surrounding area. We work with older people, adults living with dementia, adults with learning disabilities and autistic adults, people with physical disabilities, people with visual or hearing impairment and younger adults. Care at home is done on somebody else's territory, in their kitchen and their front room, to their standards rather than ours. We recruit and train with that firmly in mind. The practical work matters a great deal, personal care, medication, meals, mobility and keeping a household running, but so does the manner in which it is done. Before support begins we take proper time to work out what would genuinely help, what a person would rather manage themselves and how they like things done in their own house. Then we build a small, settled team around them, because a familiar face at the door changes the whole feel of a visit. For people living with dementia that consistency is the most useful thing we can offer. Where we support autistic adults, people with learning disabilities and younger adults, the emphasis shifts to enabling rather than doing, and we plan around work, college and family life. Where somebody has a sensory impairment we adapt how we communicate and leave the home as they expect to find it. Our most recent overall rating from the Care Quality Commission is good. If you are considering care at home in this area, please get in touch.
Care provided at Helping Hands Stoke
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 4 April 2019
Read the full inspection report on the CQC website.
Common questions about Helping Hands Stoke
Where is Helping Hands Stoke located?
Helping Hands Stoke is a home care agency based in Newcastle, Staffordshire (ST5 1EL), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Helping Hands Stoke provide?
Helping Hands Stoke is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Helping Hands Stoke's CQC rating?
Helping Hands Stoke is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 4 April 2019. You can read the full CQC report from the link on this page.
Does Helping Hands Stoke provide dementia care?
Yes. Helping Hands Stoke supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Helping Hands Stoke
Can they support someone living with dementia at home?
Yes. Yes. Helping Hands Stoke is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Helping Hands Stoke covers roughly 10 miles from Newcastle.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Helping Hands Stoke has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Helping Hands Stoke. Actual fees depend on the room, the level of care and how it is funded.
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