Profad Care Agency

Profad Care Agency is a home care agency in London, Southwark (SE5 0SH). It holds a CQC rating of Good.

About Profad Care Agency

At Profad Care Agency, we provide home care support to people living in Southwark and across London. We work with a wide range of individuals, including older adults, younger adults, and people living with dementia, learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. Our aim is straightforward: to help people live well in their own homes, on their own terms. We know that inviting a care worker into your home is a significant step, and we do not take that trust lightly. From the very first conversation, we take time to understand what matters most to each person we support, because good care looks different for everyone. Some people need a little help with daily routines, others require more consistent and complex support throughout the day. Whatever the level of need, we try to make sure our support feels personal rather than routine. Our team is trained across a range of specialist areas, which means we can respond thoughtfully to the varying and sometimes changing needs of the people we support. For those living with dementia, for example, we understand how important familiarity and consistency are. For people with learning disabilities or autism, we work closely with individuals and their families to understand preferences, communication styles, and the things that help life feel manageable and enjoyable. We are proud that our most recent inspection by the Care Quality Commission resulted in an overall rating of good. That rating reflects the hard work of our team and the relationships we have built with the people we support and their families. If you are looking for home care support in Southwark or the surrounding area, we would be glad to have a conversation about how we might be able to help.

Care provided at Profad Care Agency

Read the full inspection report on the CQC website.

Common questions about Profad Care Agency

Where is Profad Care Agency located?

Profad Care Agency is a home care agency based in London, Southwark (SE5 0SH), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Profad Care Agency provide?

Profad Care Agency is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Profad Care Agency's CQC rating?

Profad Care Agency is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 15 July 2021. You can read the full CQC report from the link on this page.

Does Profad Care Agency provide dementia care?

Yes. Profad Care Agency supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Profad Care Agency

Can they support someone living with dementia at home?

Yes. Yes. Profad Care Agency is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Profad Care Agency covers roughly 10 miles from London.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the London

Profad Care Agency has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from Profad Care Agency. Actual fees depend on the room, the level of care and how it is funded.

More about the care at Profad Care Agency

Dementia Care at Profad Care Agency

Good dementia support at home tends to rely on familiar routines, consistent faces at the door, and staff who can read subtle changes in mood or behaviour without rushing the person. Profad Care Agency in Southwark is registered for dementia care and holds a good rating from its July 2021 CQC inspection. Because the condition progresses, families should ask how the agency responds to distress, repetitive questions or refusal of care, and whether the same small team of workers can be kept in place. It is worth asking how wandering risks are assessed inside and outside the home, how they liaise with GPs and memory services, and how care plans are updated as needs change. Ask too how they involve family carers in day to day decisions.

Home Care at Profad Care Agency

Home care lets someone remain in familiar surroundings while receiving support that can range from a short daily call to several visits a day or live in cover. Profad Care Agency is registered with the Care Quality Commission to deliver personal care to adults across Southwark and wider London, covering tasks such as washing, dressing, medication prompts, meal preparation and light domestic help. Private rates in London commonly fall between £30 and £36 an hour, while Southwark Council commissions care at its own agreed rate for eligible residents. Ask for a written care plan, clarity on minimum visit length, and how the agency covers sickness or last minute changes. It is also sensible to ask how reviews are scheduled and how concerns are raised and resolved.

Older Person Care at Profad Care Agency

Day to day home care for older people usually covers help with washing, dressing, continence, medication prompts and preparing meals, alongside the companionship that keeps isolation at bay. Profad Care Agency is registered with the CQC for older person care and was rated good at its July 2021 inspection. Families in Southwark should ask how visits are scheduled, whether the same worker returns regularly, and how medication is recorded and audited. It is also worth asking what happens at night, whether waking or sleeping cover can be arranged, and how emergencies out of hours are handled. Hourly rates across London typically sit between £30 and £36, though Southwark Council commissions at its own agreed rate, so ask for a written breakdown before agreeing a package.

Mental Health at Profad Care Agency

Stability, predictable routines and respectful communication matter enormously for adults living with a mental health condition, and home care can help maintain medication, appointments and daily structure. Profad Care Agency is registered to support this group in Southwark. Ask what training workers have in conditions such as depression, anxiety, bipolar or psychosis, and how they recognise early signs of relapse. Check how crises are escalated to community mental health teams and who is contactable out of hours.

Visual and Hearing Impairment at Profad Care Agency

Sensory loss changes how care needs to be delivered, from announcing arrival clearly to using good lighting, large print notes and any hearing loop the person already has. Profad Care Agency is registered to support people with visual or hearing impairment at home. Ask how workers adapt communication, whether they are familiar with guiding techniques, and how they ensure written care records are accessible. Check too how they liaise with sensory teams in Southwark.

Younger Adults at Profad Care Agency

Younger adults receiving home care often want support that fits around work, study, relationships and hobbies rather than a routine designed for older clients. Profad Care Agency is registered to support adults under 65 alongside its older client base. Ask how visit times flex around a working week, how workers are matched by interests and communication style, and how goals around independence and community life are built into the plan.

Learning Disability and Autism at Profad Care Agency

Support for adults with a learning disability or autism works best when it is genuinely person centred, built around chosen routines, communication preferences and sensory sensitivities. Profad Care Agency is registered for this type of care, which at home can include help with daily living, building independence skills and taking part in the community. Ask how outcomes are agreed with the person, their family and Southwark commissioners, and how progress is reviewed.

Physical Disability at Profad Care Agency

Enabling independence for adults with a physical disability often means the right mix of personal care, help with transfers, and support to use equipment safely at home. Profad Care Agency is registered to provide this care across Southwark. Ask how workers are briefed on moving and handling plans written by an occupational therapist, and whether they are comfortable with hoists, slings or specialist bathing aids already in the property. Also check how they coordinate with district nurses and therapists.

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