Greenstaff Medical
Greenstaff Medical is a home care agency in London, Southwark (SE1 2RE). It holds a CQC rating of Good.
About Greenstaff Medical
We at Greenstaff Medical are proud to provide compassionate home care across London, supporting people in the comfort and familiarity of their own homes throughout Southwark and the wider SE postcode area. Based in the heart of London, our team travels to those we support across Southwark, bringing personalised care directly into people's living rooms, kitchens, and bedrooms. There is something quietly powerful about receiving care at home, surrounded by treasured photographs, familiar routines, and the small comforts that make a house feel truly one's own. Our approach honours that sense of place, ensuring that the environment shaping each person's daily life remains theirs to enjoy. Our care extends across a broad range of specialisms, allowing us to walk alongside individuals with very different needs. For those living with dementia, we offer patient, consistent support that prioritises dignity and familiarity, helping to reduce the disorientation that can come with unfamiliar surroundings. Families often tell us how reassuring it is to know their loved one is being cared for in a space they recognise, by people who understand the rhythms of memory loss. We also support adults with learning disabilities and autism, working thoughtfully to respect individual preferences, sensory needs, and communication styles. Our mental health support is delivered with sensitivity and without judgement, focusing on stability, routine, and the small daily wins that build confidence over time. For people living with physical disabilities, we assist with mobility, personal care, and the practical tasks that make independent living possible, always at the pace that suits the person we are supporting. We are equally experienced in caring for those with visual or hearing impairments, adapting our communication and approach to ensure everyone feels genuinely heard and understood. What this means in practice is straightforward: care is shaped around the person, not the other way around. Whether someone needs a brief visit each morning to help with medication and breakfast, or more comprehensive support throughout the day, we build each care package around real lives and real preferences. Family members remain central to the conversation, and we see our role as complementing the love and involvement they already provide, never replacing it. The Care Quality Commission rated us Good overall at our most recent inspection in June 2022, with Good ratings across the Safe, Effective, Caring, and Responsive domains. This reflects the standards we work hard to maintain every single day, from the safety of our care delivery to the warmth of our interactions. Our Well-led rating currently sits at Requires Improvement, and we take that feedback seriously as an opportunity to strengthen our leadership and governance further. We believe honest reflection is part of good care, and we are committed to building on what we do well whilst improving in the areas that matter. If you are exploring home care options for someone you love in London or the surrounding Southwark area, we would be genuinely glad to hear from you. Choosing care is rarely easy, and we understand the weight of that decision. Please reach out for a conversation, ask us anything you need to know, and let us help you find the right way forward for your family.
Care provided at Greenstaff Medical
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 30 June 2022
Read the full inspection report on the CQC website.
Common questions about Greenstaff Medical
Where is Greenstaff Medical located?
Greenstaff Medical is a home care agency based in London, Southwark (SE1 2RE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Greenstaff Medical provide?
Greenstaff Medical is registered to provide care in people’s own homes, with support that includes Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Greenstaff Medical's CQC rating?
Greenstaff Medical is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 30 June 2022. You can read the full CQC report from the link on this page.
Does Greenstaff Medical provide dementia care?
Yes. Greenstaff Medical supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Greenstaff Medical
Can they support someone living with dementia at home?
Yes. Yes. Greenstaff Medical Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Greenstaff Medical Limited covers roughly 10 miles from London.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Greenstaff Medical Limited has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Greenstaff Medical Limited. Actual fees depend on the room, the level of care and how it is funded.
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