ENS Care & Support
ENS Care & Support is a home care agency in Westcliff On Sea, Southend-on-Sea (SS0 7LX). It holds a CQC rating of Good.
About ENS Care & Support
ENS Care and Support provides care in people's own homes in Westcliff on Sea and across the Southend area. We support older people, adults living with dementia, people with learning disabilities and autistic adults, those living with mental ill health, adults with physical disabilities or sensory loss, younger adults, and people affected by alcohol or drug use. Good home care is unglamorous and its quality lives almost entirely in whether ordinary commitments are kept. Turning up when we said. Sending someone who already knows the household. Doing what was agreed rather than what is quickest. Saying something promptly when a situation has changed. We plan our rotas around what we can genuinely honour, which sometimes means turning work down. Continuity is the other half of it. A care worker who has visited the same person for months knows what that individual is like on an ordinary day, and that is the only dependable way to notice a bad one early. We support people whose circumstances are difficult as well as those whose needs are straightforward. Working well with somebody affected by alcohol or drug use asks for patience across months and an absence of judgement, and we prepare our staff for that rather than leaving them to manage alone. Our most recent overall rating from the Care Quality Commission is good. If you are arranging care locally, please call and we will give you a realistic answer.
Care provided at ENS Care & Support
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 12 May 2022
Read the full inspection report on the CQC website.
Common questions about ENS Care & Support
Where is ENS Care & Support located?
ENS Care & Support is a home care agency based in Westcliff On Sea, Southend-on-Sea (SS0 7LX), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does ENS Care & Support provide?
ENS Care & Support is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is ENS Care & Support's CQC rating?
ENS Care & Support is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 12 May 2022. You can read the full CQC report from the link on this page.
Does ENS Care & Support provide dementia care?
Yes. ENS Care & Support supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about ENS Care & Support
Can they support someone living with dementia at home?
Yes. Yes. ENS Care & Support is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. ENS Care & Support covers roughly 10 miles from Westcliff On Sea.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
ENS Care & Support has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from ENS Care & Support. Actual fees depend on the room, the level of care and how it is funded.
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