Doris Jones
Doris Jones is a home care agency in Westcliff-on-sea, Southend-on-Sea (SS0 9LJ). It holds a CQC rating of Outstanding.
About Doris Jones
At Doris Jones, we provide home care to people living in Westcliff on Sea and the wider Southend on Sea area, supporting individuals to remain in their own homes with the right level of help around them. We work with older adults, younger adults, and people living with dementia, learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. Whoever you are and whatever you need, we take the time to understand your situation before anything else. We are proud to hold an Outstanding rating from the Care Quality Commission, which reflects the work our team puts in every single day. That rating means a great deal to us, not because of what it looks like on paper, but because it tells us we are genuinely making a difference to the people we support and their families. Home care is personal, and we treat it that way. Coming into someone's home is a privilege, and we never lose sight of that. We listen carefully, we are honest when things need to change, and we stay consistent so that the people we support know exactly who to expect and what to count on. Routines matter, relationships matter, and we build both thoughtfully. We also know that families and loved ones often carry a great deal of worry, especially when someone they care about needs support at home. Part of what we do is make sure those families feel informed and reassured, not left in the dark. If you are looking for home care for yourself or someone close to you in the Southend on Sea area, we would be happy to have a conversation. There is no pressure and no rush. We just want to help you work out what the right support looks like for your situation.
Care provided at Doris Jones
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 23 August 2019
Read the full inspection report on the CQC website.
Common questions about Doris Jones
Where is Doris Jones located?
Doris Jones is a home care agency based in Westcliff-on-sea, Southend-on-Sea (SS0 9LJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Doris Jones provide?
Doris Jones is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Doris Jones's CQC rating?
Doris Jones is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 23 August 2019. You can read the full CQC report from the link on this page.
Does Doris Jones provide dementia care?
Yes. Doris Jones supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Doris Jones
Can they support someone living with dementia at home?
Yes. Yes. Doris Jones Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Doris Jones Limited covers roughly 10 miles from Westcliff-on-sea.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Doris Jones Limited has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Doris Jones Limited. Actual fees depend on the room, the level of care and how it is funded.
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