New Key
New Key is a home care agency in Bristol, South Gloucestershire (BS16 4QR). It holds a CQC rating of Good.
About New Key
New Key Bristol supports adults to live in their own homes across Bristol and South Gloucestershire. Our starting point is that a home belongs to the person living in it, and that support belongs in the background of a life rather than at the centre of it. We work with adults who have a learning disability and with autistic adults, with people managing mental health conditions, with people living with a physical disability, and with older people and younger adults who need support at home. What we do varies a great deal from person to person. For some it is help with personal care, medication and running a household. For others it is about keeping a tenancy going, managing money, getting to work or college, cooking, shopping and staying in touch with the people who matter. Communication is something we take time over, because people express themselves in many different ways. Routines are kept steady, changes explained in advance, and decisions left where they belong. Our most recent overall rating from the Care Quality Commission is Good. If you would like to talk about support for yourself or somebody you care about, please get in touch and we will take things at your pace.
Care provided at New Key
- Older person care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 13 March 2020
Read the full inspection report on the CQC website.
Common questions about New Key
Where is New Key located?
New Key is a home care agency based in Bristol, South Gloucestershire (BS16 4QR), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does New Key provide?
New Key is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is New Key's CQC rating?
New Key is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 13 March 2020. You can read the full CQC report from the link on this page.
Questions families ask about New Key
Can they support someone living with dementia at home?
No. New Key Bristol does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. New Key Bristol covers roughly 10 miles from Bristol.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
New Key Bristol has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from New Key Bristol. Actual fees depend on the room, the level of care and how it is funded.
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