Hillview Care Services
Hillview Care Services is a home care agency in Bristol, South Gloucestershire (BS16 4QG). It holds a CQC rating of Requires Improvement.
About Hillview Care Services
We at Hillview Care are proud to offer compassionate home care across Bristol and the surrounding South Gloucestershire community, supporting people to live safely and comfortably in the place they know best: their own home. Based in the BS postcode area, our team travels throughout Bristol and the wider South Gloucestershire region to bring practical support and genuine companionship directly to residents' doorsteps. Delivering care within someone's own familiar surroundings makes a real difference. It preserves independence, keeps daily routines intact, and allows loved ones to remain close to the memories, neighbours and belongings that matter most to them. Our care is tailored around each individual, with particular experience in supporting older people and those living with dementia. We understand that a dementia diagnosis can feel overwhelming for the whole family, and our approach focuses on consistency, patience and reassurance, helping to reduce anxiety whilst maintaining dignity throughout each visit. For families juggling work, distance or their own caring responsibilities, knowing that a familiar face is checking in regularly can bring enormous peace of mind. We also support younger adults, people living with physical disabilities, and those with visual or hearing impairments. In practice, this means we adapt how we communicate, how we move around the home, and how we plan each visit to suit the person in front of us. Whether that involves help with personal care, medication prompts, meal preparation, mobility support or simply a friendly chat over a cup of tea, our aim is always to enable rather than take over. Our most recent Care Quality Commission inspection, carried out in February 2021, gave us an overall rating of Requires Improvement. We were rated Good for being Effective, Caring and Responsive, which reflects the warmth and skill our team brings to every visit and the meaningful relationships we build with the people we support. The domains of Safe and Well led were identified as needing improvement, and we take that feedback seriously. It has given us a clear focus for strengthening our systems, leadership and safety practices, and we remain committed to being open with families about the progress we are making. Choosing home care is a deeply personal decision, and we know how much thought goes into finding the right provider for someone you love. If you would like to talk through your family's situation, ask questions about how we work, or arrange an initial conversation about the support we could offer in your home, we would be delighted to hear from you. You are welcome to reach out whenever you feel ready, and our team will listen without pressure and with genuine care.
Care provided at Hillview Care Services
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 26 February 2021
Read the full inspection report on the CQC website.
Common questions about Hillview Care Services
Where is Hillview Care Services located?
Hillview Care Services is a home care agency based in Bristol, South Gloucestershire (BS16 4QG), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Hillview Care Services provide?
Hillview Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Hillview Care Services's CQC rating?
Hillview Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 26 February 2021. You can read the full CQC report from the link on this page.
Does Hillview Care Services provide dementia care?
Yes. Hillview Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Hillview Care Services
Can they support someone living with dementia at home?
Yes. Yes. Hillview Care Services Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Hillview Care Services Limited covers roughly 10 miles from Bristol.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Hillview Care Services Limited has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Hillview Care Services Limited. Actual fees depend on the room, the level of care and how it is funded.
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