Always Care

Always Care is a home care agency in Bristol, South Gloucestershire (BS15 8BD). It holds a CQC rating of Good.

About Always Care

At Always Care, we provide home care support to people living in Bristol and South Gloucestershire, helping individuals to stay safe, comfortable and independent in their own homes. We work with older adults, younger adults, and people living with dementia, mental health conditions, physical disabilities, and visual or hearing impairments. Our work is shaped by the people we support, and we take time to understand what matters to each person before putting anything in place. We are proud to hold a Good rating from the Care Quality Commission, which reflects the consistency and thoughtfulness our team brings to every visit. That rating means something to us, not as a badge, but as confirmation that the people we support and their families can trust what we do. Home care works best when it feels personal rather than transactional. We try hard to match people with the right carers, to keep rotas consistent, and to communicate openly with families so that nobody feels left in the dark. We know that inviting someone into your home takes trust, and we do not take that lightly. Our team supports people with a wide range of needs, from companionship and everyday practical tasks through to more complex care for those living with dementia or managing a long term condition. We are experienced in adapting our approach as needs change over time, working closely with families, GP practices and other health professionals when needed. If you are thinking about care for yourself or someone you love, we are always happy to have an honest conversation about what might help. There is no pressure and no jargon, just a straightforward chat about what you need and whether we are the right fit. You are welcome to get in touch with us at any time.

Care provided at Always Care

Read the full inspection report on the CQC website.

Common questions about Always Care

Where is Always Care located?

Always Care is a home care agency based in Bristol, South Gloucestershire (BS15 8BD), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Always Care provide?

Always Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Always Care's CQC rating?

Always Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 24 July 2021. You can read the full CQC report from the link on this page.

Does Always Care provide dementia care?

Yes. Always Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Always Care

Can they support someone living with dementia at home?

Yes. Yes. Always Care is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Always Care covers roughly 10 miles from Bristol.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South West

Always Care has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Always Care. Actual fees depend on the room, the level of care and how it is funded.

More about the care at Always Care

Dementia Care at Always Care

Good dementia support at home rests on familiar faces, predictable routines and carers who notice small changes in mood or behaviour before they escalate. Always Care is registered for dementia care, which means the agency can accept referrals for people living with a diagnosis, though families will want to understand how that support is put into practice. Useful questions include how carers respond when someone is distressed or confused about the time of day, what happens if a person becomes prone to leaving the house unsafely, and how visits are adjusted as needs change over months and years. Ask about continuity of carers, since new faces can unsettle someone with memory loss. It is also worth checking how the office keeps families informed between visits and how they liaise with GPs.

Home Care at Always Care

Visiting home care means a carer coming to someone's own address to help with the parts of the day that have become harder, whether that is a short call to prompt medication or longer visits covering personal care, meals and companionship. Always Care in Bristol is registered with the Care Quality Commission to provide home care across Bristol and South Gloucestershire, working with older adults, younger adults and people with a range of health conditions. Private hourly rates in the South West generally fall between £28 and £33, while South Gloucestershire Council commissions care at its own set rate for funded packages. Families should ask how visits are scheduled, how carers are matched to the person, and how the office communicates when something changes. It is also worth checking minimum visit lengths.

Older Person Care at Always Care

Daily home care for an older person usually covers help with washing, dressing, prompting or administering medication, preparing meals and offering companionship during what can otherwise be a quiet day. Always Care is registered with the CQC for older person care, so families in Bristol and South Gloucestershire can arrange visits that fit around a person's own pace and preferences. Typical hourly rates across the South West sit between around £28 and £33, though South Gloucestershire Council may commission at a lower rate for funded packages. Worth asking how rotas are built so a familiar face turns up each week, how medication is recorded, and whether any night or twilight visits are offered if getting to bed or using the bathroom overnight becomes difficult. Ask too what happens if a regular carer is unwell.

Mental Health at Always Care

Adults managing a mental health condition often do best when visits are consistent, unhurried and respectful of privacy. Always Care is registered with the CQC for mental health support in the community. Families should ask what experience the visiting team has with specific conditions, how carers respond if someone is having a difficult day, and what the agency does when a situation escalates outside office hours.

Visual and Hearing Impairment at Always Care

Sensory loss shapes how a carer should announce themselves, position themselves and communicate during a visit, whether that means good lighting, clear speech at the better ear, or writing things down. Always Care is registered to support people with visual or hearing impairments in their own homes. Families might ask how carers are briefed on a person's preferred communication, and whether the office can send written confirmations or use text rather than phone calls where that helps.

Younger Adults at Always Care

Adults under 65 receiving care at home often want support that fits around work, study, relationships or hobbies rather than a routine designed for later life. Always Care is registered to support younger adults alongside older clients. It is worth asking how visits are shaped around a person's own week, how carers are matched by interests or communication style, and whether the agency has experience supporting people to get out into the community as well as manage things at home.

Physical Disability at Always Care

Practical support for a physical disability at home often involves personal care, help with transfers, and working alongside any equipment already in place such as hoists, profiling beds or wet rooms. Always Care is registered for this type of support across Bristol and South Gloucestershire. Ask how carers are briefed on using specific equipment safely, whether they can work with an occupational therapist's plan, and how visits are timed to support independence rather than replace it.

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