Luna 3-6-5 Healthcare Services
Luna 3-6-5 Healthcare Services is a home care agency in Wells, Somerset (BA5 2PJ). It holds a CQC rating of Requires Improvement.
About Luna 3-6-5 Healthcare Services
We at Luna 3-6-5 Healthcare are a home care provider based in the historic city of Wells, Somerset, supporting people to live well and safely in the comfort of their own homes across the BA postcode area and the wider South West. Operating from our base in Wells, we deliver care where it matters most: in the familiar surroundings of your own home. Whether that is a cottage tucked along a country lane, a family house in town, or a flat closer to the cathedral city centre, we bring our support to your doorstep. This means residents continue to enjoy their own routines, treasured belongings, and the local community they know and love, whilst receiving the practical and personal help they need. Our specialisms span older person care, home care, and support for younger adults, which means we are equipped to walk alongside people at very different stages of life. For older residents, this may look like gentle morning visits to help with washing, dressing, and breakfast, medication prompts, companionship during the day, or reassuring evening calls to settle in for the night. For younger adults, our support is shaped around independence, enabling people to manage daily living, stay connected with their interests, and build confidence in their own way. Families tell us that what matters most is knowing their loved one is treated with dignity and warmth, and that is exactly the standard we hold ourselves to with every visit. Our most recent CQC inspection, carried out in March 2023, rated us Requires Improvement overall, with a Good rating in the Caring domain. We want to be open and honest about this. The Caring rating reflects what sits at the very heart of our work: kindness, respect, and genuine relationships between our team and the people we support. At the same time, we recognise that other areas of our practice need to keep developing, and we are committed to listening, learning, and strengthening how we deliver care so that families can feel fully confident in choosing us. If you are exploring home care options for yourself or someone you love in Wells or the surrounding Somerset area, we would be glad to hear from you. Choosing care is a deeply personal decision, and we are happy to take the time to answer your questions, understand your situation, and explain how we might help. Please do reach out to start a conversation, there is no pressure, only a warm welcome and a willingness to support you in finding the right path forward.
Care provided at Luna 3-6-5 Healthcare Services
- Older person care
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 7 March 2023
Read the full inspection report on the CQC website.
Common questions about Luna 3-6-5 Healthcare Services
Where is Luna 3-6-5 Healthcare Services located?
Luna 3-6-5 Healthcare Services is a home care agency based in Wells, Somerset (BA5 2PJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Luna 3-6-5 Healthcare Services provide?
Luna 3-6-5 Healthcare Services is registered to provide care in people’s own homes, with support that includes Older person care, Younger adults care. The full list of services is shown on this page.
What is Luna 3-6-5 Healthcare Services's CQC rating?
Luna 3-6-5 Healthcare Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 7 March 2023. You can read the full CQC report from the link on this page.
Questions families ask about Luna 3-6-5 Healthcare Services
Can they support someone living with dementia at home?
No. Luna 3-6-5 Healthcare Services Ltd does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Luna 3-6-5 Healthcare Services Ltd covers roughly 10 miles from Wells.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Luna 3-6-5 Healthcare Services Ltd has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Luna 3-6-5 Healthcare Services Ltd. Actual fees depend on the room, the level of care and how it is funded.
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