AStar Homecare Services

AStar Homecare Services is a home care agency in Whitchurch, Shropshire (SY13 1BB). It holds a CQC rating of Outstanding.

About AStar Homecare Services

We are AStar Homecare, and we support adults in their own homes in Whitchurch and across Shropshire. We work with people of all ages and build each package around the individual rather than offering something off the shelf. Our support covers older people who need help with personal care, medication, meals and shopping, and adults living with dementia, where the same familiar care workers arriving at predictable times do more good than anything else we can offer. We support adults with learning disabilities and autistic adults, people living with mental ill health, people with physical disabilities and people living with sight or hearing loss. Many of those we support are younger adults who want help that steps back as they take on more themselves. This is a rural county, so we plan our rounds around geography as well as need, so that visits arrive when they are supposed to and nobody is left waiting. If we are delayed we ring and say so. Everything starts with a visit and a proper conversation at home. The plan is written with the person, it records what matters to them, and it is reviewed honestly. Our most recent overall rating from the Care Quality Commission is outstanding. We are proud of that and clear it has to be earned again every week. Please get in touch to talk it over.

Care provided at AStar Homecare Services

Read the full inspection report on the CQC website.

Common questions about AStar Homecare Services

Where is AStar Homecare Services located?

AStar Homecare Services is a home care agency based in Whitchurch, Shropshire (SY13 1BB), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does AStar Homecare Services provide?

AStar Homecare Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is AStar Homecare Services's CQC rating?

AStar Homecare Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 5 November 2019. You can read the full CQC report from the link on this page.

Does AStar Homecare Services provide dementia care?

Yes. AStar Homecare Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about AStar Homecare Services

Can they support someone living with dementia at home?

Yes. Yes. AStar Homecare Services Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. AStar Homecare Services Ltd covers roughly 10 miles from Whitchurch.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the West Midlands

AStar Homecare Services Ltd has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from AStar Homecare Services Ltd. Actual fees depend on the room, the level of care and how it is funded.

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