SureCare

SureCare is a home care agency in Shrewsbury, Shropshire (SY4 3QJ). It holds a CQC rating of Outstanding.

About SureCare

SureCare Shropshire provides care and support to people in their own homes in Shrewsbury and across Shropshire. We support older people, including many living with dementia, and adults of any age who have a learning disability or autism, a mental health condition, a physical disability, or a visual or hearing impairment. We also work with younger adults building independence, and with people whose difficulties involve alcohol or drug misuse. That is a wide range of people, and the only sensible way to cover it is to start with the individual rather than the category. We ask what is genuinely hard, what someone already manages well and how they would like a visit to go, then agree the plan from there. It might be a short morning call for help with washing, dressing and medication. It might be longer visits covering meals, laundry, shopping and appointments. It might be steady, reliable company and someone who notices how a person is doing. Shropshire is a large and rural county, and getting to people reliably takes proper planning. We agree timings and we work hard to keep to them, and we aim to send the same familiar faces to the same households rather than a different person each week. We review support honestly when circumstances change, and we keep in contact with families, GPs, district nurses and social workers so that concerns are picked up early. If you are looking into support for yourself or for someone close to you, please get in touch and we will talk it through.

Care provided at SureCare

Read the full inspection report on the CQC website.

Common questions about SureCare

Where is SureCare located?

SureCare is a home care agency based in Shrewsbury, Shropshire (SY4 3QJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does SureCare provide?

SureCare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is SureCare's CQC rating?

SureCare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 30 July 2019. You can read the full CQC report from the link on this page.

Does SureCare provide dementia care?

Yes. SureCare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about SureCare

Can they support someone living with dementia at home?

Yes. Yes. SureCare Shropshire Limited is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. SureCare Shropshire Limited covers roughly 10 miles from Shrewsbury.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the West Midlands

SureCare Shropshire Limited has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from SureCare Shropshire Limited. Actual fees depend on the room, the level of care and how it is funded.

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