Positive Steps

Logo of Positive Steps Shropshire Limited, a home care agency in Shrewsbury, Shropshire, offering older person care, dementia care, mental health care and learning disability and autism support.

Positive Steps is a home care agency in Shrewsbury, Shropshire (SY3 8BD).

About Positive Steps

We provide care and support at home in Shrewsbury and across Shropshire. The people we support include older people and younger adults, people living with dementia, adults with learning disabilities, autistic people, people with mental health conditions, people with physical disabilities, people with visual or hearing impairments, people living with eating disorders and people whose difficulties involve alcohol or drugs. That is a wide range of need, and it only works if we ask before we plan. For an older person, help often centres on personal care, medication, meals and keeping the house manageable. For a younger adult it is more likely to be about independence: running a home, getting to work or college, handling money and keeping appointments. For somebody dealing with substance use or an eating disorder, what helps most is usually staff who are steady, do not moralise and keep turning up when they said they would. Continuity is therefore the heart of this work rather than a detail of it. We try to send the same staff to the same people, because trust is slow to build and quickly undone, and a worker who knows somebody notices early when things are slipping. Our staff are trained for the needs they are asked to meet and have senior colleagues they can reach. We do not yet hold an overall rating from the Care Quality Commission and are glad to discuss that openly. If you are looking for support at home, please get in touch.

Care provided at Positive Steps

Read the full inspection report on the CQC website.

Common questions about Positive Steps

Where is Positive Steps located?

Positive Steps is a home care agency based in Shrewsbury, Shropshire (SY3 8BD), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Positive Steps provide?

Positive Steps is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

Does Positive Steps provide dementia care?

Yes. Positive Steps supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Positive Steps

Can they support someone living with dementia at home?

Yes. Yes. Positive Steps Shropshire Limited is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Positive Steps Shropshire Limited covers roughly 10 miles from Shrewsbury.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the West Midlands

Positive Steps Shropshire Limited has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Positive Steps Shropshire Limited. Actual fees depend on the room, the level of care and how it is funded.

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