Helping Hands & Telford
Helping Hands & Telford is a home care agency in Shrewsbury, Shropshire (SY1 3AF). It holds a CQC rating of Good.
About Helping Hands & Telford
At Helping Hands Shrewsbury & Telford, we provide home care to people living across Shrewsbury and the wider Shropshire area, supporting individuals to remain in the place that matters most to them: their own home. We work with a wide range of people, including older adults, younger adults, and those living with dementia, learning disabilities, autism, physical disabilities, and visual or hearing impairments. Every person we support has their own story, their own routines, and their own preferences, and we take the time to understand all of that before care begins. A care plan is not something we write once and file away. It is a living document that changes as the person changes. Our team visits people in their own homes, helping with everything from personal care and medication prompts through to companionship and household tasks. For many of the people we support, continuity matters enormously, particularly for those living with dementia or cognitive change, where a familiar face can make a real difference to how someone feels at the start of their day. We are proud that our most recent inspection by the Care Quality Commission rated us as Good. That rating reflects the work our carers do day in and day out, often in quiet and unremarkable ways that do not attract much fanfare but genuinely improve someone's quality of life. If you are considering care for yourself or for a family member, we understand that it is rarely a straightforward decision. There can be a lot of uncertainty, and sometimes a little apprehension too. We are always happy to have an honest conversation, without any pressure, to help you think through what might work best. You are welcome to get in touch with our Shrewsbury team at any time.
Care provided at Helping Hands & Telford
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 15 September 2022
Read the full inspection report on the CQC website.
Common questions about Helping Hands & Telford
Where is Helping Hands & Telford located?
Helping Hands & Telford is a home care agency based in Shrewsbury, Shropshire (SY1 3AF), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Helping Hands & Telford provide?
Helping Hands & Telford is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Helping Hands & Telford's CQC rating?
Helping Hands & Telford is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 15 September 2022. You can read the full CQC report from the link on this page.
Does Helping Hands & Telford provide dementia care?
Yes. Helping Hands & Telford supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Helping Hands & Telford
Can they support someone living with dementia at home?
Yes. Yes. Helping Hands Shrewsbury & Telford is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Helping Hands Shrewsbury & Telford covers roughly 10 miles from Shrewsbury.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Helping Hands Shrewsbury & Telford has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Helping Hands Shrewsbury & Telford. Actual fees depend on the room, the level of care and how it is funded.
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