Care Quality Services
Care Quality Services is a home care agency in Shrewsbury, Shropshire (SY2 6LG). It holds a CQC rating of Requires Improvement.
About Care Quality Services
We at Care Quality Shrewsbury are proud to offer dedicated home care across Shrewsbury and the surrounding Shropshire communities, supporting people to live well and safely within the familiar comfort of their own homes. As a home care provider serving the SY postcode area, our support comes to you. Whether you live in a village on the outskirts of town or in a bustling neighbourhood closer to the centre of Shrewsbury, our team travels to meet residents in the place they know best. There is something deeply reassuring about receiving care in your own living room, sleeping in your own bed, and continuing the routines that make a house a home. We work around your surroundings, respecting your space and the rhythms of daily life that matter most to you and your family. Our care encompasses a broad range of specialisms, allowing us to walk alongside people at many different stages of life. We provide thoughtful support for older people, including those living with dementia, where consistency, patience, and gentle familiarity make all the difference. For adults with learning disabilities or autism, we focus on enabling independence, honouring individual preferences, and building trusting relationships that grow over time. We also support younger adults and people with physical disabilities, helping with everything from personal care and mobility to companionship and community access. In practice, this means families can feel confident that their loved one is understood as a whole person, not simply a list of needs, and that the care delivered today will adapt as circumstances change tomorrow. Our most recent Care Quality Commission inspection, carried out in March 2020, resulted in an overall rating of Requires Improvement. Within that inspection, we were rated Good for being Effective, Caring, and Responsive, with Safe and Well led identified as areas Requiring Improvement. We share this openly because transparency matters. The Good ratings reflect the warmth, dignity, and person centred approach that sit at the heart of everything we do, whilst the areas flagged for improvement give us a clear focus for strengthening our practice. We are committed to listening, learning, and continuing to develop so that every family placing their trust in us feels that trust is well placed. Choosing home care is a significant step, and we understand the weight of that decision. If you are exploring options for yourself or someone you love in Shrewsbury or the wider Shropshire area, we would be delighted to have a conversation, answer your questions, and help you consider whether our support could be the right fit. Please reach out whenever you are ready, and we will be here to listen.
Care provided at Care Quality Services
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 14 March 2020
Read the full inspection report on the CQC website.
Common questions about Care Quality Services
Where is Care Quality Services located?
Care Quality Services is a home care agency based in Shrewsbury, Shropshire (SY2 6LG), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Care Quality Services provide?
Care Quality Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Care Quality Services's CQC rating?
Care Quality Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 14 March 2020. You can read the full CQC report from the link on this page.
Does Care Quality Services provide dementia care?
Yes. Care Quality Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Care Quality Services
Can they support someone living with dementia at home?
Yes. Yes. Care Quality Services Shrewsbury is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Care Quality Services Shrewsbury covers roughly 10 miles from Shrewsbury.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Care Quality Services Shrewsbury has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Care Quality Services Shrewsbury. Actual fees depend on the room, the level of care and how it is funded.
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