Pleasant Valley Care Branch

Pleasant Valley Care Branch is a home care agency in Oswestry, Shropshire (SY11 4AD). It holds a CQC rating of Requires Improvement.

About Pleasant Valley Care Branch

We provide care at home in Oswestry and the surrounding part of Shropshire. The people we support include older people and younger adults, people living with dementia, adults with learning disabilities, autistic people, people with mental health conditions, people with physical disabilities, people living with eating disorders and people whose difficulties involve alcohol or drugs. That is a wide range of need, and it only works if we ask before we plan. For an older person, help often centres on personal care, medication, meals and keeping the house manageable. For a younger adult it is more likely to be about independence: running a home, getting to work or college, handling money and keeping appointments. For somebody dealing with substance use or an eating disorder, what helps most is usually staff who are steady, do not moralise and keep turning up when they said they would. Working across a market town and a good deal of countryside means reliability has to be planned rather than promised, and we would rather be honest about what we can cover than commit to more than we can keep to. Our staff are trained for the needs they are asked to meet and have senior colleagues they can reach. We do not yet hold an overall rating from the Care Quality Commission and are glad to discuss that openly. If you are looking for support at home, please get in touch.

Care provided at Pleasant Valley Care Branch

Read the full inspection report on the CQC website.

Common questions about Pleasant Valley Care Branch

Where is Pleasant Valley Care Branch located?

Pleasant Valley Care Branch is a home care agency based in Oswestry, Shropshire (SY11 4AD), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Pleasant Valley Care Branch provide?

Pleasant Valley Care Branch is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Pleasant Valley Care Branch's CQC rating?

Pleasant Valley Care Branch is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 11 June 2026. You can read the full CQC report from the link on this page.

Does Pleasant Valley Care Branch provide dementia care?

Yes. Pleasant Valley Care Branch supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Pleasant Valley Care Branch

Can they support someone living with dementia at home?

Yes. Yes. Pleasant Valley Care Shropshire Branch is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Pleasant Valley Care Shropshire Branch covers roughly 10 miles from Oswestry.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the West Midlands

Pleasant Valley Care Shropshire Branch has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Pleasant Valley Care Shropshire Branch. Actual fees depend on the room, the level of care and how it is funded.

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