Allenby Douglas
Allenby Douglas is a home care agency in Oswestry, Shropshire (SY11 2SZ). It holds a CQC rating of Outstanding.
About Allenby Douglas
We at Allenby Douglas are proud to offer compassionate home care across Oswestry and the surrounding Shropshire communities, supporting people to live well and safely in the place they know best: their own home. As a dedicated home care agency serving the SY postcode area, we bring professional, person centred support directly to your doorstep. Operating throughout Oswestry and the wider West Midlands region, our team travels to the homes of those we support, meaning there is no unfamiliar environment to adjust to and no upheaval from cherished routines, neighbours, or treasured belongings. Whether you live in a quiet village on the Welsh border, a family home in town, or a flat closer to the centre, our carers come to you, fitting around the rhythm of your daily life rather than asking you to fit around ours. The breadth of our specialisms reflects our belief that quality home care should be accessible to people at very different stages of life and with very different needs. We provide older person care for those who wish to remain independent in later years, alongside thoughtful dementia care that prioritises dignity, familiarity, and gentle reassurance during moments of confusion. Our team also supports younger adults, individuals living with physical disabilities, and those with visual or hearing impairments, adapting our approach so that communication and practical assistance always feel natural and respectful. We also recognise that care needs are not always physical. Our experience extends to mental health support, helping people manage daily life with understanding and consistency, and we offer sensitive care for those navigating eating disorders or recovery from alcohol and drug misuse. For families, this means knowing that whatever challenge a loved one is facing, there is a knowledgeable team ready to respond with patience and without judgement. In practice, our home care can mean help with washing and dressing in the morning, support with medication, a warm meal prepared in a familiar kitchen, companionship during the quieter parts of the day, or a steady hand during appointments and errands. For relatives living nearby or further afield, it means peace of mind: regular, reliable visits from carers who genuinely know the person they are visiting. We are deeply proud to hold an Outstanding overall rating from the Care Quality Commission. Within that judgement, we were rated Outstanding for being Caring, Responsive, and Well led, with Good ratings for Safe and Effective care. For families weighing up options, this independent recognition speaks to something we work hard to live by every day: that warmth, attentiveness, and strong leadership are not extras in good care, they are the foundation of it. Being recognised as Outstanding in how we care for people, and how we respond to their changing needs, is a reflection of the relationships our team builds in homes across Oswestry. Choosing care for yourself or someone you love is rarely an easy decision, and we understand the weight of the questions you may be carrying. If you would like to learn more about how we could support your family, we warmly invite you to get in touch. We are here to listen, to answer your questions honestly, and to help you find the right path forward, at the pace that feels right for you.
Care provided at Allenby Douglas
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 14 April 2018
Read the full inspection report on the CQC website.
Common questions about Allenby Douglas
Where is Allenby Douglas located?
Allenby Douglas is a home care agency based in Oswestry, Shropshire (SY11 2SZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Allenby Douglas provide?
Allenby Douglas is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Allenby Douglas's CQC rating?
Allenby Douglas is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 14 April 2018. You can read the full CQC report from the link on this page.
Does Allenby Douglas provide dementia care?
Yes. Allenby Douglas supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Allenby Douglas
Can they support someone living with dementia at home?
Yes. Yes. Allenby Douglas Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Allenby Douglas Ltd covers roughly 10 miles from Oswestry.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Allenby Douglas Ltd has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Allenby Douglas Ltd. Actual fees depend on the room, the level of care and how it is funded.
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