Home Care in Rossendale

Rossendale has 8 CQC registered home care agencies. 8 are rated Good. 5 of the 8 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Funding and assessments for care at home in Rossendale

Starting with an assessment

Anyone who appears to require care and support can ask for a free assessment, whatever their savings. For care at home it concentrates on practical daily tasks and on the hours when help matters most, and it should also consider equipment and small adaptations, which sometimes reduce the number of visits needed. A relative providing regular unpaid care can request a separate carer assessment in their own right.

How funding is worked out

Where needs are eligible, a financial assessment sets the contribution. Home care is treated differently from a care home place, because the value of the house someone lives in is not counted while care is delivered there. Savings above the national threshold usually mean paying privately, while people below it receive help towards the cost. Assessments and funded packages are arranged through Lancashire County Council adult social care. Ask about a direct payment if you would prefer to choose the agency yourself.

The weekly figure

Home care is normally billed by the hour or by the visit, with higher rates at weekends, on bank holidays and overnight. Several short calls a day add up faster than an hourly rate suggests, so work out the weekly total before comparing agencies. Ask for a written rate card, ask whether travel time is charged, and ask what notice is needed to change a visit.

Choosing an agency in Rossendale and what to check

When every agency is rated the same

All eight providers here hold a Good rating, so the rating cannot do your shortlisting for you. The reports still can. Inspectors describe how visits are planned, how medicines are handled and how the agency responds when something goes wrong, and agencies with identical ratings often read quite differently. Check the inspection dates as well, since agencies change managers and change hands more often than buildings do.

Coverage and continuity

Ask first whether the agency covers the specific address and can staff the times of day needed, because a package that looks ideal is worthless if nobody can reach it. Then ask how many different care workers would come through the door in a typical week, whether the same people cover weekends, and what happens when someone is off sick. Ask whether visit times are fixed or given as a window.

Practical checks

Ask what training staff have completed for the tasks actually needed, whether that is moving and handling, catheter care or supporting someone living with dementia. Ask how visits are recorded and whether relatives at a distance can see the notes. Ask who answers the telephone on a Sunday evening and how quickly a missed call is noticed and covered.

Related searches

• Care Homes in Rossendale
• Nursing Homes in Rossendale

Home Care near Rossendale

• Accrington
• Burnley
• Bury
• Darwen
• Blackburn
• Rochdale
• Heywood
• Nelson