Genuine Carers - City
Genuine Carers - City is a home care agency in Oxford, Oxfordshire (OX4 6LB). It holds a CQC rating of Good.
About Genuine Carers - City
We provide care at home for people in Oxford and the surrounding Oxfordshire area. Our carers visit you where you live, and what happens during that visit is decided with you rather than for you. It might be help getting washed and dressed, support with medication, cooking, shopping and housework, getting out to appointments or into town, or an hour of company for somebody who would otherwise see nobody that day. We support older people, including many living with dementia, as well as younger adults, people with a learning disability or autism, people with a physical disability, people with sight or hearing loss and people managing mental health conditions. With a range that wide, matching matters. We think carefully about which carer suits which person, and we aim to keep the same small team visiting so that nobody has to explain themselves again every week. The first thing we do is sit down with you and talk properly about your routine, your preferences and what has become harder. We then write a plan from that conversation and revisit it as things change, in either direction. Our most recent overall rating from the Care Quality Commission is good. We regard it as the standard we are expected to meet rather than something to boast about, and we keep asking the people we visit whether we are getting it right. If you would like to discuss care at home in Oxford, we are happy to come and explain the options.
Care provided at Genuine Carers - City
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 23 April 2026
Read the full inspection report on the CQC website.
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Common questions about Genuine Carers - City
Where is Genuine Carers - City located?
Genuine Carers - City is a home care agency based in Oxford, Oxfordshire (OX4 6LB), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Genuine Carers - City provide?
Genuine Carers - City is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Genuine Carers - City's CQC rating?
Genuine Carers - City is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 23 April 2026. You can read the full CQC report from the link on this page.
Does Genuine Carers - City provide dementia care?
Yes. Genuine Carers - City supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Genuine Carers - City
Can they support someone living with dementia at home?
Yes. Yes. Genuine Carers - Oxford City is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Genuine Carers - Oxford City covers roughly 10 miles from Oxford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Genuine Carers - Oxford City has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Genuine Carers - Oxford City. Actual fees depend on the room, the level of care and how it is funded.
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