Helping Hands
Helping Hands is a home care agency in Mansfield, Nottinghamshire (NG18 2AE). It holds a CQC rating of Good.
About Helping Hands
We at Helping Hands Mansfield are proud to provide compassionate home care across Mansfield and the surrounding Nottinghamshire communities, supporting people to live safely and comfortably in the place they know best: their own home. Based in the heart of Mansfield within the NG postcode area, our team is well placed to reach families throughout the town and nearby villages across the East Midlands. Being locally rooted means we understand the community we serve, and we can respond to enquiries, arrange assessments, and coordinate visits with a genuine sense of familiarity and care. Rather than asking loved ones to adjust to a new environment, we bring thoughtful support directly to them, helping to preserve the routines, memories, and surroundings that make a house feel like home. Our care is shaped around the individual, and we support a broad range of needs. For older people, this may mean a helping hand with daily tasks, companionship, medication prompts, or personal care delivered with dignity and warmth. For those living with dementia, our approach is patient and person centred, focusing on familiar routines, reassurance, and meaningful connection to help reduce anxiety and promote wellbeing. We also support adults living with physical disabilities, offering practical assistance with mobility, personal care, and everyday living so that independence is encouraged wherever possible. Younger adults are equally welcome, and we recognise that care at any age should feel empowering rather than restrictive, helping people pursue the things that matter to them. In practice, this means families can rely on us for anything from a short weekly visit to more comprehensive daily support. We take the time to listen, to learn what good care looks like for each person, and to work closely with relatives so that everyone feels informed and included. We know that inviting a carer into the home is a significant step, and we approach every relationship with respect, consistency, and kindness. Our commitment to quality is reflected in our most recent Care Quality Commission inspection, published in May 2022, where we were rated Good overall. We also achieved a Good rating across every individual domain: Safe, Effective, Caring, Responsive, and Well led. For families, this independent assessment offers reassurance that the care provided is safe, that outcomes are positive, that our team is genuinely compassionate, that support adapts to changing needs, and that the service is thoughtfully managed. If you are exploring care options for yourself or someone you love in Mansfield, please do reach out. We understand this can be an emotional and uncertain time, and we are here to answer your questions honestly, without pressure, and with the empathy your family deserves. Whatever the next step looks like, we would be privileged to walk it with you.
Care provided at Helping Hands
- Older person care
- Dementia care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 19 May 2022
Read the full inspection report on the CQC website.
Common questions about Helping Hands
Where is Helping Hands located?
Helping Hands is a home care agency based in Mansfield, Nottinghamshire (NG18 2AE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Helping Hands provide?
Helping Hands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Helping Hands's CQC rating?
Helping Hands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 19 May 2022. You can read the full CQC report from the link on this page.
Does Helping Hands provide dementia care?
Yes. Helping Hands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Helping Hands
Can they support someone living with dementia at home?
Yes. Yes. Helping Hands Mansfield is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Helping Hands Mansfield covers roughly 10 miles from Mansfield.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
Helping Hands Mansfield has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from Helping Hands Mansfield. Actual fees depend on the room, the level of care and how it is funded.
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