United Care (UK)
United Care (UK) is a home care agency in London, Newham (E16 1HN). It holds a CQC rating of Good.
About United Care (UK)
We at United Care (UK) are proud to provide compassionate home care across London, supporting older people and adults with a wide range of needs throughout the borough of Newham and the surrounding E postcode communities. As a dedicated home care agency, we bring professional support directly to the place people love most: their own home. Operating across Newham and the wider East London area, we understand that familiar surroundings are often the most powerful source of comfort and independence. Rather than asking people to adapt to a new environment, our team travels to them, delivering care within the walls of the homes they have built, filled with the possessions, memories, and routines that make daily life meaningful. Whether someone lives in a family house, a flat, or sheltered accommodation, our support is shaped around their space and their way of living. Our specialisms reflect the diverse needs of the community we serve. For older people, we offer thoughtful, unhurried support with everyday tasks, from personal care and medication prompts to companionship and meal preparation. For those living with dementia, we take time to learn each person's history, preferences, and communication style, providing reassurance and consistency that helps reduce anxiety and preserve dignity. Our mental health support is grounded in patience and respect, working alongside individuals to promote wellbeing, stability, and confidence in daily living. We also support adults with physical disabilities, tailoring assistance so that independence is encouraged wherever possible and help is offered where it is genuinely needed. For people with visual or hearing impairments, our carers adapt their approach with sensitivity, ensuring communication is clear, respectful, and empowering. In every case, care plans are developed collaboratively with the individual and their loved ones, so that families feel included in decisions and confident in the support being delivered. Following our most recent CQC inspection in June 2025, we are pleased to hold an overall rating of Good, with Good ratings awarded across all five key domains: Safe, Effective, Caring, Responsive, and Well led. For families, this independent assessment offers meaningful reassurance. It reflects a team that puts safety first, delivers care that achieves positive outcomes, treats every person with genuine kindness, responds thoughtfully to changing needs, and is guided by strong, values driven leadership. Consistency across every domain speaks to a culture where quality is woven through everything we do, not concentrated in one area alone. Choosing home care is a deeply personal decision, and we know that families often carry the weight of that choice quietly, wanting only the very best for someone they love. If you are exploring support for a parent, partner, relative, or friend in Newham or elsewhere in East London, we would be honoured to speak with you. Please reach out to learn more about how we can help, ask any questions you may have, and discover whether our approach feels right for your family. Thoughtful, dignified care at home is possible, and we are here to make it a reality.
Care provided at United Care (UK)
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 18 June 2025
Read the full inspection report on the CQC website.
Common questions about United Care (UK)
Where is United Care (UK) located?
United Care (UK) is a home care agency based in London, Newham (E16 1HN), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does United Care (UK) provide?
United Care (UK) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is United Care (UK)'s CQC rating?
United Care (UK) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 June 2025. You can read the full CQC report from the link on this page.
Does United Care (UK) provide dementia care?
Yes. United Care (UK) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about United Care (UK)
Can they support someone living with dementia at home?
Yes. Yes. United Care (UK) Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. United Care (UK) Ltd covers roughly 10 miles from London.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
United Care (UK) Ltd has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from United Care (UK) Ltd. Actual fees depend on the room, the level of care and how it is funded.
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