Authentic & Care Services
Authentic & Care Services is a home care agency in London, Newham (E7 0QH). It holds a CQC rating of Good.
About Authentic & Care Services
We at Authentic & Care are proud to provide compassionate home care across London, supporting individuals in the comfort and familiarity of their own homes throughout the borough of Newham and the wider E postcode area. Our mission is to deliver personalised care that respects the dignity, independence, and unique story of every person we support. Because our care comes to you, the environment is one you already know and love. Whether you live in a family home, a flat, or sheltered accommodation somewhere in Newham, our team travels to you, weaving support gently into the rhythm of your daily life. Being based in the heart of East London means we understand the diverse communities we serve, and we take pride in offering care that is both locally rooted and culturally sensitive. Our specialisms reflect the broad range of needs within our community. We support older people who wish to remain independent at home, and we provide dedicated dementia care that focuses on reassurance, routine, and preserving cherished memories. For adults living with learning disabilities or autism, we offer patient, tailored support that promotes confidence and everyday achievement. We also assist individuals with physical disabilities, visual or hearing impairments, and younger adults navigating their own care journeys. In addition, our team is experienced in supporting people affected by eating disorders and those recovering from alcohol or drug misuse, offering understanding without judgement. In practice, this means families can trust that the person they love is being cared for by carers who take time to listen, adapt, and respond to changing needs. From help with washing, dressing, and medication to companionship, meal preparation, and support with appointments, our approach is always centred on what matters most to the individual. We work closely with families, keeping communication open so that loved ones near or far feel involved and reassured. We are proud to hold an overall rating of Good from the Care Quality Commission, with Good ratings across all five key areas: Safe, Effective, Caring, Responsive, and Well led. This independent recognition reflects the standards we uphold every day and offers families the confidence that our care is safe, thoughtful, and delivered with genuine warmth. Choosing home care is a deeply personal decision, and we understand the weight it carries. If you are exploring support for yourself or someone dear to you in London, we warmly invite you to get in touch. We would be honoured to have a conversation, answer your questions, and help you feel confident about the next step on your care journey.
Care provided at Authentic & Care Services
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 10 June 2021
Read the full inspection report on the CQC website.
Common questions about Authentic & Care Services
Where is Authentic & Care Services located?
Authentic & Care Services is a home care agency based in London, Newham (E7 0QH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Authentic & Care Services provide?
Authentic & Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Authentic & Care Services's CQC rating?
Authentic & Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 June 2021. You can read the full CQC report from the link on this page.
Does Authentic & Care Services provide dementia care?
Yes. Authentic & Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Authentic & Care Services
Can they support someone living with dementia at home?
Yes. Yes. Authentic & Care Services Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Authentic & Care Services Ltd covers roughly 10 miles from London.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Authentic & Care Services Ltd has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Authentic & Care Services Ltd. Actual fees depend on the room, the level of care and how it is funded.
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