Icon
Icon is a home care agency in London, Newham (E6 2JA).
About Icon
We at Icon are proud to offer compassionate home care across London, supporting individuals in the comfort and familiarity of their own homes throughout Newham and the wider E postcode area. Our approach places the person at the heart of everything we do, ensuring care is shaped around individual needs, routines, and aspirations. Based in the vibrant London borough of Newham, we are well positioned to reach those who wish to remain in the community they know and love. Home care, by its very nature, means our support comes to you. Whether that is a familiar family house, a quiet flat, or supported living accommodation, we work within the environment that already feels like home, preserving the routines, comforts, and personal touches that make each residence unique. Our specialism in supporting adults with learning disabilities and autism means we bring genuine understanding to the practical realities of daily life. We recognise that consistency, patience, and clear communication are not optional extras but essential foundations. For families, this translates into peace of mind knowing that the people supporting their loved one appreciate sensory needs, communication preferences, and the importance of predictable routines. We take time to learn what matters most to each person, whether that is a favourite morning ritual, a particular way of preparing meals, or the small details that make a day feel right. We also specialise in supporting younger adults, an area of care that requires a distinct approach. Younger adults often have ambitions around independence, education, employment, friendships, and hobbies. Our role is to enable, not restrict. That may mean supporting someone to travel confidently around London, to develop life skills at their own pace, to maintain social connections, or simply to enjoy the ordinary freedoms that everyone deserves. We work in partnership with families, healthcare professionals, and, most importantly, the person themselves to build support plans that reflect real goals and real lives. As a newer presence on the care landscape, Icon has not yet received a formal CQC rating. Whilst this means there is no published inspection outcome to reference at this stage, it also reflects that we are a fresh option for families exploring their choices. We welcome open conversations about our standards, our approach, and how we work, and we encourage families to ask any questions they may have as part of their decision making. Regulatory oversight through the Care Quality Commission remains an important safeguard, and we operate with the expectation of transparency and accountability that inspection brings. Choosing home care for a loved one is a significant decision, and we understand the weight of that choice. Families often tell us they want more than just practical support; they want reassurance that the person walking through the front door will treat their relative with dignity, warmth, and respect. That is the standard we hold ourselves to every day. If you are exploring home care options in London for a family member with a learning disability, autism, or as a younger adult seeking supportive and enabling care, we would be delighted to hear from you. Please get in touch to arrange a conversation, learn more about how we work, and discuss how we might support your loved one to live well at home.
Care provided at Icon
- Learning disability and autism support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Icon
Where is Icon located?
Icon is a home care agency based in London, Newham (E6 2JA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Icon provide?
Icon is registered to provide care in people’s own homes, with support that includes Learning disability and autism support, Younger adults care. The full list of services is shown on this page.
Questions families ask about Icon
Can they support someone living with dementia at home?
No. Icon Offices does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Icon Offices covers roughly 10 miles from London.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Icon Offices has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Icon Offices. Actual fees depend on the room, the level of care and how it is funded.
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