Reliable Personnel
Reliable Personnel is a home care agency in Morden, Merton (SM4 5BL). It holds a CQC rating of Good.
About Reliable Personnel
We are Reliable Personnel, a home care agency in Morden, in the London Borough of Merton. We support older people in their own homes, including adults with learning disabilities and autistic adults, people with a physical disability, and people affected by eating disorders. Reliability is a plain word to build a name around and it is the right one, because almost everything in home care depends on it. Arriving when we said we would. Sending people the household already knows. Doing what was agreed, and saying so when we cannot. Somebody letting a stranger into their home at a difficult point in their life is entitled to at least that much. Supporting a person with an eating disorder at home asks for particular care. Mealtimes can be the hardest part of a day, and a carer who handles it clumsily makes things worse. We follow the plan in place with the person's clinical team rather than improvising around it. For people with a physical disability, it is time and detail that count: unhurried support, equipment set up properly, and asking how things are best done. Our most recent overall rating from the Care Quality Commission is good.
Care provided at Reliable Personnel
- Older person care
- Learning disability and autism support
- Physical disability support
- Eating disorder support
- Covers approximately 10 miles
- Last CQC inspection: 8 October 2019
Read the full inspection report on the CQC website.
Common questions about Reliable Personnel
Where is Reliable Personnel located?
Reliable Personnel is a home care agency based in Morden, Merton (SM4 5BL), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Reliable Personnel provide?
Reliable Personnel is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Physical disability support, Eating disorder support. The full list of services is shown on this page.
What is Reliable Personnel's CQC rating?
Reliable Personnel is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 8 October 2019. You can read the full CQC report from the link on this page.
Questions families ask about Reliable Personnel
Can they support someone living with dementia at home?
No. Reliable Personnel Limited does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Reliable Personnel Limited covers roughly 10 miles from Morden.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Reliable Personnel Limited has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Reliable Personnel Limited. Actual fees depend on the room, the level of care and how it is funded.
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