Copper Connect Care
Copper Connect Care is a home care agency in London, Merton (SW19 1NE). It holds a CQC rating of Good.
About Copper Connect Care
We at Copper Connect Care are proud to provide trusted home care across London, supporting people in the comfort and familiarity of their own homes throughout the borough of Merton and the wider SW area. As a home care agency rather than a residential setting, our work takes place where it matters most: in the places our clients already call home. Whether that is a long established family house, a quiet flat, or sheltered accommodation, we adapt to each environment with respect and sensitivity. Operating across Merton and surrounding parts of southwest London, we are well placed to deliver consistent, neighbourhood based support that helps people stay connected to the streets, shops, and communities they know and love. Our care is shaped around a broad range of needs. We specialise in older person care and dementia care, offering patient, person centred support for individuals living with memory loss or age related conditions. For families navigating a dementia diagnosis, this means gentle routines, familiar faces, and an approach that prioritises dignity and reassurance at every visit. We also support younger adults, providing tailored care that respects independence whilst offering the right level of practical help. For people living with learning disabilities or autism, our team focuses on enabling choice, communication, and confidence in daily life. We work alongside individuals and their families to build routines that feel comfortable and empowering, never restrictive. Our mental health support is grounded in compassion and consistency, recognising that wellbeing flourishes when people feel listened to and understood. For those with physical disabilities, we provide attentive, respectful assistance with mobility, personal care, and the everyday tasks that make independent living possible. What this looks like in practice is a flexible programme of visits and support designed around the individual, not the other way round. Families can expect open communication, careful planning, and a team that treats every home it enters as a place of trust. Our most recent CQC inspection awarded us an overall rating of Good, with Good ratings across the Safe, Effective, Caring, and Responsive domains. The Well led domain was rated as Requires Improvement, and we take that feedback seriously as an opportunity to strengthen our leadership and governance whilst maintaining the high standard of hands on care our clients rely on. We believe transparency about our journey matters just as much as celebrating what we do well. Choosing care for a loved one is one of the most important decisions a family can make, and we understand the weight that comes with it. If you are exploring home care options in Merton or the wider London area, we warmly invite you to get in touch. We are here to listen, answer your questions, and help you feel confident about the next step.
Care provided at Copper Connect Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 2 October 2021
Read the full inspection report on the CQC website.
Common questions about Copper Connect Care
Where is Copper Connect Care located?
Copper Connect Care is a home care agency based in London, Merton (SW19 1NE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Copper Connect Care provide?
Copper Connect Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Copper Connect Care's CQC rating?
Copper Connect Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 2 October 2021. You can read the full CQC report from the link on this page.
Does Copper Connect Care provide dementia care?
Yes. Copper Connect Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Copper Connect Care
Can they support someone living with dementia at home?
Yes. Yes. Copper Connect Care is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Copper Connect Care covers roughly 10 miles from London.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Copper Connect Care has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Copper Connect Care. Actual fees depend on the room, the level of care and how it is funded.
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