Polly Care Services
Polly Care Services is a home care agency in Mitcham, Merton (CR4 4DG). It holds a CQC rating of Good.
About Polly Care Services
Here at Polly Care, we provide home care support to people living in Mitcham and across the Merton area. Our work centres on helping individuals remain in the comfort of their own homes, living as independently as possible, with care that genuinely fits around them rather than the other way around. We support a wide range of people, including older adults, younger adults, and those living with dementia or a physical disability. We also have real experience working with people who have visual or hearing impairments, and we make sure our approach accounts for each person's specific communication and practical needs. No two people are the same, and we do not treat them as though they are. We are proud to hold a Good rating from the Care Quality Commission, which reflects the standard of care our team works hard to maintain every day. That rating matters to us, not as a badge to display, but because it tells the families and individuals who come to us that we take our responsibilities seriously and that we are accountable for the care we deliver. What we hear most from the people we support, and from their families, is that they value consistency and honesty. They want to know who is coming to their door, that the person will arrive when expected, and that they can speak openly if something is not right. We work hard to get those fundamentals right, because without them, nothing else really counts. If you are exploring care options for yourself or someone close to you, we would welcome the chance to have a straightforward conversation about what you need. You can reach us directly, and we will always do our best to give you clear, honest information so you can make the right decision.
Care provided at Polly Care Services
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 28 September 2022
Read the full inspection report on the CQC website.
Common questions about Polly Care Services
Where is Polly Care Services located?
Polly Care Services is a home care agency based in Mitcham, Merton (CR4 4DG), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Polly Care Services provide?
Polly Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Polly Care Services's CQC rating?
Polly Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 28 September 2022. You can read the full CQC report from the link on this page.
Does Polly Care Services provide dementia care?
Yes. Polly Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Polly Care Services
Can they support someone living with dementia at home?
Yes. Yes. Polly Care Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Polly Care Services covers roughly 10 miles from Mitcham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Polly Care Services has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Polly Care Services. Actual fees depend on the room, the level of care and how it is funded.
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