Best At Home (1) Southerton House
Best At Home (1) Southerton House is a home care agency in Mitcham, Merton (CR4 3TD). It holds a CQC rating of Good.
About Best At Home (1) Southerton House
We at Best At Home (1) Southerton House are proud to provide compassionate home care across Mitcham and the surrounding Merton community, supporting individuals to live well and safely within the place they know best: their own home. Operating from our base in Mitcham, we deliver personalised care directly to people across the local area, meaning our team travels to you rather than asking you to adjust to an unfamiliar setting. This home based approach allows residents to remain surrounded by their own memories, routines, and neighbourhoods, whilst benefiting from the professional support they need. For many families in the CR postcode area and wider London borough of Merton, this continuity is invaluable. Our specialisms reflect the diverse needs of the community we serve. We support older people who wish to maintain their independence with a little extra help each day, and we provide dedicated dementia care that focuses on familiarity, patience, and preserving dignity through every stage of the condition. For adults living with a learning disability or autism, our approach is centred on understanding each individual, respecting their preferences, and encouraging confidence in daily living. We also support people managing mental health conditions and those with physical disabilities, offering practical assistance alongside emotional reassurance. Younger adults who benefit from tailored support at home are equally welcome, and we shape our care around each person's goals, lifestyle, and aspirations rather than fitting them into a rigid template. In practice, this means families can expect a thoughtful, consistent presence in their loved one's life. Whether that involves help with personal care, medication reminders, meal preparation, mobility support, or simply companionship on a quieter afternoon, our team is trained to respond with warmth and skill. We recognise that inviting carers into a home is a significant step, and we work hard to build trusting relationships that reassure both the person receiving care and their wider family. Our most recent Care Quality Commission inspection, carried out in June 2023, awarded us a rating of Good across every domain assessed. That includes Safe, Effective, Caring, Responsive, and Well-led. For families weighing up their options, this consistent picture offers meaningful reassurance: it reflects a service that is not only compassionate at the point of delivery, but also thoughtfully organised, safely managed, and genuinely responsive to the people it supports. A Good rating in all five areas is the product of a team that takes its responsibilities seriously and continually strives to do right by those in its care. If you are exploring home care options for yourself or someone you love in Mitcham or the wider Merton area, we would be delighted to hear from you. Choosing care is rarely a straightforward decision, and we understand the questions, worries, and hopes that families carry through this process. Please reach out to us for a friendly, no pressure conversation about how we might help. We are here to listen, to answer your questions honestly, and to walk alongside your family whenever you are ready to take the next step.
Care provided at Best At Home (1) Southerton House
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 16 June 2023
Read the full inspection report on the CQC website.
Common questions about Best At Home (1) Southerton House
Where is Best At Home (1) Southerton House located?
Best At Home (1) Southerton House is a home care agency based in Mitcham, Merton (CR4 3TD), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Best At Home (1) Southerton House provide?
Best At Home (1) Southerton House is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Best At Home (1) Southerton House's CQC rating?
Best At Home (1) Southerton House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 16 June 2023. You can read the full CQC report from the link on this page.
Does Best At Home (1) Southerton House provide dementia care?
Yes. Best At Home (1) Southerton House supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Best At Home (1) Southerton House
Can they support someone living with dementia at home?
Yes. Yes. Best At Home (1) Southerton House is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Best At Home (1) Southerton House covers roughly 10 miles from Mitcham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Best At Home (1) Southerton House has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Best At Home (1) Southerton House. Actual fees depend on the room, the level of care and how it is funded.
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