Team Heroes
Team Heroes is a home care agency in London, Merton (SW19 1EX).
About Team Heroes
Here at Team Heroes, we are a home care agency based in Merton, London, providing care and support to people in the comfort of their own homes. We believe that where someone receives care matters enormously, and for many people, staying at home surrounded by familiar faces and cherished routines makes a real difference to their wellbeing. We work with a wide range of people across our community, including older adults, younger adults, and those living with dementia, learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. No two people we support are the same, and we take time to understand each person as an individual, building care around their preferences, needs, and goals rather than offering a one size fits all approach. Our team is made up of people who genuinely care about the individuals they support. We recruit carefully, train thoroughly, and encourage ongoing learning so that the people in our care are always in capable and compassionate hands. Whether someone needs a short visit each day or more regular support throughout the week, we aim to be reliable, consistent, and communicative with both the people we care for and their families. We know that inviting a care agency into your home requires trust, and we do not take that lightly. From the very first conversation, we try to be open, honest, and straightforward about what we offer and how we work. Families tell us that feeling kept in the loop makes a huge difference, and we make a point of staying in regular contact and listening to feedback. We are proud to be part of the Merton community and remain committed to providing thoughtful, person centred home care to those who need it most.
Care provided at Team Heroes
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Team Heroes
Where is Team Heroes located?
Team Heroes is a home care agency based in London, Merton (SW19 1EX), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Team Heroes provide?
Team Heroes is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Does Team Heroes provide dementia care?
Yes. Team Heroes supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Team Heroes
Can they support someone living with dementia at home?
Yes. Yes. Team Heroes Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Team Heroes Ltd covers roughly 10 miles from London.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Team Heroes Ltd has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Team Heroes Ltd. Actual fees depend on the room, the level of care and how it is funded.
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