Fidelis Healthcare
Fidelis Healthcare is a home care agency in London, Merton (SW19 3TZ).
About Fidelis Healthcare
We at Fidelis Healthcare are proud to offer compassionate home care across London, supporting individuals in the comfort and familiarity of their own homes throughout Merton and the wider SW area. As a dedicated home care agency, we believe that quality support should always be shaped around the person, never the other way around. Because we deliver care directly within your own home, the environment is one you already know and love. Our role is to enhance that space, making daily life safer, more comfortable, and more fulfilling. Whether you live in a quiet residential street in Merton or elsewhere within the SW postcode area, our team travels to you, bringing professional support whilst respecting the rhythms and routines of your household. This approach allows our clients to remain connected to their neighbourhoods, communities, and the personal belongings that hold a lifetime of memories. Our specialisms reflect the diverse needs of the people we support. We provide Older Person Care for those who wish to age gracefully at home, with assistance tailored to changing requirements over time. Our Dementia Care is delivered with patience, consistency, and a deep understanding of how familiar surroundings can ease anxiety and support cognitive wellbeing. For individuals living with Mental Health needs, we offer a calm and steady presence, encouraging independence whilst providing reassurance where it is most needed. We also support adults living with Physical Disability, helping with mobility, personal care, and the practical tasks of everyday life so that independence remains firmly within reach. For those experiencing Visual or Hearing Impairment, our carers adapt their communication and support styles to ensure every individual feels understood, respected, and fully engaged in their own care. We are equally committed to Younger Adults, recognising that meaningful, age appropriate support can make all the difference in helping someone live the life they choose. In practice, this means families can expect a thoughtful, individualised approach. We take time to learn about each person we support, their preferences, their history, the small details that bring them joy. For relatives, this offers genuine peace of mind, knowing that a loved one is being cared for by people who treat them as a person first and a client second. As a newer presence on the CareCompass directory, Fidelis Healthcare is currently listed as Not Yet Rated by the Care Quality Commission. This simply means a formal inspection has yet to be published, and it should not be mistaken for any reflection on the standard of care we provide. We remain fully committed to meeting and exceeding the expectations set out by the CQC, and we welcome open conversations with families about our policies, training, and approach. If you are exploring home care options for yourself or someone you love, we warmly invite you to get in touch. Choosing care is a deeply personal decision, and we are here to listen, answer your questions, and help you feel confident about the next step. At Fidelis Healthcare, your family is welcomed into ours.
Care provided at Fidelis Healthcare
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Fidelis Healthcare
Where is Fidelis Healthcare located?
Fidelis Healthcare is a home care agency based in London, Merton (SW19 3TZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Fidelis Healthcare provide?
Fidelis Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Does Fidelis Healthcare provide dementia care?
Yes. Fidelis Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Fidelis Healthcare
Can they support someone living with dementia at home?
Yes. Yes. Fidelis Healthcare Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Fidelis Healthcare Ltd covers roughly 10 miles from London.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Fidelis Healthcare Ltd has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Fidelis Healthcare Ltd. Actual fees depend on the room, the level of care and how it is funded.
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