Tiger Lily Care
Tiger Lily Care is a home care agency in Rochester, Medway (ME3 8ST). It holds a CQC rating of Good.
About Tiger Lily Care
At Tiger Lily Care, we provide home care to people living in Rochester and the wider Medway area, supporting individuals to remain in the comfort and familiarity of their own homes. We believe that where you live should never determine the quality of care you receive, and we work hard to make sure every person we support feels genuinely heard and respected. Our team works across a range of specialisms, including dementia care, mental health support, and care for people living with physical disabilities or visual and hearing impairments. This breadth of experience means we can support people with varying and sometimes complex needs, adapting our approach as those needs change over time. We do not offer a one size fits all model. Instead, we take time to understand each person's routines, preferences and goals, and we build care around them rather than the other way around. We are proud to hold a Good rating from the Care Quality Commission, which reflects the consistent effort our team puts in every day. It is something we take seriously, not as a box to tick but as a genuine reflection of the standard we want to maintain and build upon. What matters most to us is continuity. We know how unsettling it can be to have unfamiliar faces coming into your home, so we work to ensure that the people we support see familiar carers as often as possible. That consistency helps build trust, and trust is really the foundation of everything we do. If you are looking for home care in Rochester or the surrounding Medway area, whether for yourself or someone you care about, we would welcome the chance to have a conversation. There is no obligation, and we are always happy to talk through what support might look like in practice.
Care provided at Tiger Lily Care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 26 January 2023
Read the full inspection report on the CQC website.
Common questions about Tiger Lily Care
Where is Tiger Lily Care located?
Tiger Lily Care is a home care agency based in Rochester, Medway (ME3 8ST), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Tiger Lily Care provide?
Tiger Lily Care is registered to provide care in people’s own homes, with support that includes Dementia care, Mental health care, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Tiger Lily Care's CQC rating?
Tiger Lily Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 January 2023. You can read the full CQC report from the link on this page.
Does Tiger Lily Care provide dementia care?
Yes. Tiger Lily Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Tiger Lily Care
Can they support someone living with dementia at home?
Yes. Yes. Tiger Lily Care is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Tiger Lily Care covers roughly 10 miles from Rochester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Tiger Lily Care has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Tiger Lily Care. Actual fees depend on the room, the level of care and how it is funded.
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