Primrose Community Healthcare Limited Office
Primrose Community Healthcare Limited Office is a home care agency in Rochester, Medway (ME2 2EG).
About Primrose Community Healthcare Limited Office
We at Primrose Community Healthcare are a dedicated home care agency based in Rochester, Medway, providing compassionate support to people in the comfort of their own homes across the local community. Operating from our base in the ME postcode area, we are well placed to reach families throughout Rochester and the wider Medway region. Delivering care in someone's own home means that familiar surroundings, treasured possessions, and established daily routines remain at the heart of every visit, helping the people we support to feel secure, respected, and truly at ease. Our team offers a broad range of specialist care designed to meet the differing needs of those we visit. For older people, we provide attentive companionship and practical assistance with the everyday tasks that can become more challenging over time, from personal care and medication prompts to meal preparation and mobility support. Our dementia care is delivered with patience, gentle reassurance, and a deep understanding of how important consistency and familiarity are for those living with memory loss. Families can take comfort in knowing their loved one is supported by carers who recognise the individual behind the diagnosis. We also support adults living with physical disabilities, helping to promote independence whilst providing the right level of assistance to make daily life more manageable and rewarding. For those with visual or hearing impairments, our carers adapt their approach thoughtfully, ensuring communication is clear, environments feel safe, and confidence is built up through trusted, considerate support. Younger adults requiring care at home are met with the same person centred approach, with plans shaped around their goals, interests, and aspirations rather than simply their needs. As a newer provider, we have not yet received a Care Quality Commission overall rating. Whilst we look forward to our first inspection, we are wholly committed to upholding the standards of safety, effectiveness, compassion, responsiveness, and good leadership that the CQC expects of every regulated provider. Families are warmly welcome to speak with us directly about how we work, the training our carers receive, and the values that guide everything we do. Choosing home care for a loved one is a significant decision, and we understand the questions and emotions that often come with it. If you are exploring care options in Rochester or the surrounding Medway area, we would be delighted to hear from you, answer your questions, and discuss how we can tailor our support around your family's wishes. Please get in touch to begin a conversation with our friendly team.
Care provided at Primrose Community Healthcare Limited Office
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Primrose Community Healthcare Limited Office
Where is Primrose Community Healthcare Limited Office located?
Primrose Community Healthcare Limited Office is a home care agency based in Rochester, Medway (ME2 2EG), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Primrose Community Healthcare Limited Office provide?
Primrose Community Healthcare Limited Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Does Primrose Community Healthcare Limited Office provide dementia care?
Yes. Primrose Community Healthcare Limited Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Primrose Community Healthcare Limited Office
Can they support someone living with dementia at home?
Yes. Yes. Primrose Community Healthcare Limited Office is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Primrose Community Healthcare Limited Office covers roughly 10 miles from Rochester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Primrose Community Healthcare Limited Office has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Primrose Community Healthcare Limited Office. Actual fees depend on the room, the level of care and how it is funded.
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