McNeil Homecare
McNeil Homecare is a home care agency in Rochester, Medway (ME2 4DY). It holds a CQC rating of Good.
About McNeil Homecare
We at McNeil Homecare are proud to provide compassionate home care across Rochester and the wider Medway area, supporting people to live safely, comfortably, and independently in the place they know and love best: their own home. As a home care agency serving Rochester and surrounding communities in the ME postcode area, we bring our support directly to your doorstep. Rather than asking our clients to adjust to a new environment, we step into theirs, respecting the familiar routines, treasured possessions, and personal spaces that make a house a home. Our team travels across the South East region to reach those who need us, whether that is in a family house, a bungalow, or a flat within a supported setting. The care we provide is thoughtfully tailored to each individual we visit. We specialise in older person care and home care, offering the practical and personal support that helps people continue with the rhythms of daily life. For those living with dementia, our approach is patient and person centred, recognising that consistency, gentle reassurance, and familiar faces can make an enormous difference to wellbeing. We also support adults with learning disabilities and autism, providing care that respects communication preferences, sensory needs, and personal goals, empowering each person to live the life they choose. Our expertise extends to supporting people with physical disabilities, helping with mobility, personal care, and everyday tasks in ways that preserve dignity and promote independence. For clients living with visual or hearing impairments, we adapt our communication and support so that no one feels isolated in their own home. We also care for younger adults whose circumstances mean they benefit from professional support at home, offering a considered alternative to residential settings. For families, what this means in practice is peace of mind. It means knowing that a trained carer is visiting your loved one, whether for a short call to help with medication and breakfast, or for longer periods of companionship and support. It means shared updates, a friendly point of contact, and the reassurance that comes from professional care delivered with genuine warmth. Our commitment to quality is reflected in our CQC rating of Good across every domain assessed at our latest inspection: Safe, Effective, Caring, Responsive, and Well led. Achieving Good in all five areas indicates that the regulator found our care to be safe, delivered by a team with the right knowledge and skills, provided with kindness and respect, responsive to individual needs, and supported by leadership that promotes a positive culture. For families considering home care, an independent assessment of this kind offers valuable reassurance that the standards we speak about are ones we are consistently seen to uphold. We understand that reaching out about care, whether for yourself, a parent, or another loved one, can feel like a significant step. It often comes at a time of change or uncertainty, and choosing the right provider matters enormously. If you are exploring home care options in Rochester or the wider Medway area, we would be delighted to hear from you. Please get in touch to discuss your circumstances, ask any questions you may have, and find out how we might be able to help. Whatever the level of support you are considering, you will find a warm welcome and a listening ear at McNeil Homecare.
Care provided at McNeil Homecare
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 24 February 2018
Read the full inspection report on the CQC website.
Common questions about McNeil Homecare
Where is McNeil Homecare located?
McNeil Homecare is a home care agency based in Rochester, Medway (ME2 4DY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does McNeil Homecare provide?
McNeil Homecare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is McNeil Homecare's CQC rating?
McNeil Homecare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 24 February 2018. You can read the full CQC report from the link on this page.
Does McNeil Homecare provide dementia care?
Yes. McNeil Homecare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about McNeil Homecare
Can they support someone living with dementia at home?
Yes. Yes. McNeil Homecare Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. McNeil Homecare Limited covers roughly 10 miles from Rochester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
McNeil Homecare Limited has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from McNeil Homecare Limited. Actual fees depend on the room, the level of care and how it is funded.
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