Main office
Main office is a home care agency in Rochester, Medway (ME1 1EL). It holds a CQC rating of Good.
About Main office
We provide care at home in Rochester and across Medway, supporting older people and younger adults, including people living with dementia, people with physical disabilities and people with loss of sight or hearing. Our part is practical. We arrange visits at the times that suit, help with washing and dressing, support with medication, a hand with meals, shopping and housework, assistance to move about the house safely, and company for somebody who spends too much of the week alone. Where needs are greater we arrange more frequent calls, and where they change we review the plan rather than leaving it as it was first agreed. What people really judge an agency on is whether carers arrive when they said they would and whether it is the same faces each week. We work at both. A carer who knows somebody notices when they are unwell, in pain or unusually withdrawn, and for people living with dementia a familiar and unhurried visit does more good than anything written down. Where sight or hearing is poor, small habits matter: saying who you are on coming in and leaving things where they were put. Our carers are trained for the needs they are asked to meet and can reach senior colleagues for advice. Our most recent inspection by the Care Quality Commission rated us good overall. If you are looking into care at home, please get in touch for an honest conversation.
Care provided at Main office
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 7 May 2021
Read the full inspection report on the CQC website.
Common questions about Main office
Where is Main office located?
Main office is a home care agency based in Rochester, Medway (ME1 1EL), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Main office provide?
Main office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Main office's CQC rating?
Main office is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 7 May 2021. You can read the full CQC report from the link on this page.
Does Main office provide dementia care?
Yes. Main office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Main office
Can they support someone living with dementia at home?
Yes. Yes. Main office is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Main office covers roughly 10 miles from Rochester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Main office has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Main office. Actual fees depend on the room, the level of care and how it is funded.
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