London Care ()
London Care () is a home care agency in Rochester, Medway (ME2 4HN). It holds a CQC rating of Requires Improvement.
About London Care ()
At London Care in Rochester, we provide home care support to people living in Rochester and the wider Medway area. Our work centres on helping individuals remain in their own homes, in familiar surroundings, with the routines and independence that matter to them. We understand that inviting a carer into your home is a significant step, and we take that responsibility seriously. We aim to listen carefully to each person we support, taking time to understand what they need day to day and what matters most to them beyond just their care needs. Every individual is different, and we try to reflect that in how we work. Our team supports people with a range of home care needs, whether that involves help with personal care, assistance with daily tasks, or simply having someone reliable to check in and offer companionship. We work with clients and their families to make sure the support we provide feels right and fits naturally into their lives. We are aware that our most recent inspection by the Care Quality Commission identified areas where we need to improve, and we want to be straightforward about that. We have taken that feedback seriously and have been working through the steps needed to address the concerns raised. We believe in being open with the people we support and their families, and we think it is important that anyone considering our care knows where we stand and what we are doing about it. Rochester and the surrounding Medway communities are at the heart of what we do. We are committed to making genuine improvements and to providing home care that people can trust and feel comfortable with. If you would like to speak with us about how we might be able to help you or someone you care about, we would be glad to have that conversation.
- Covers approximately 10 miles
- Last CQC inspection: 2 October 2025
Read the full inspection report on the CQC website.
Common questions about London Care ()
Where is London Care () located?
London Care () is a home care agency based in Rochester, Medway (ME2 4HN), providing care to people in their own homes within approximately 10 miles of the area.
What is London Care ()'s CQC rating?
London Care () is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 2 October 2025. You can read the full CQC report from the link on this page.
Questions families ask about London Care ()
Can they support someone living with dementia at home?
No. London Care (Rochester) does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. London Care (Rochester) covers roughly 10 miles from Rochester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
London Care (Rochester) has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from London Care (Rochester). Actual fees depend on the room, the level of care and how it is funded.
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