KEPA Care Solutions
KEPA Care Solutions is a home care agency in Rochester, Medway (ME2 4DY).
About KEPA Care Solutions
Here at KEPA Care Solutions, we provide home care support to people living in Rochester and the wider Medway area. We work with a broad range of individuals, including older adults, younger adults, people living with dementia, those with learning disabilities or autism, people experiencing mental health difficulties, and individuals with physical disabilities or visual and hearing impairments. We believe that receiving care at home should feel exactly that — like care at home, not care in an institution. Our aim is to support people to live as independently as possible, in surroundings that are familiar and meaningful to them, while ensuring they feel safe, respected, and genuinely listened to. We take time to understand each person as an individual, because no two people have the same needs, preferences, or routines, and we think it matters that our support reflects that. We know that inviting a care worker into your home, or into the home of someone you love, is a significant decision. We take that trust seriously. We work closely with the people we support and their families to build relationships that feel consistent and reliable, so that familiar faces become part of a comfortable routine rather than a source of anxiety. Our team is made up of people who genuinely care about what they do. We invest in their training and development not simply to meet requirements, but because well supported staff provide better, more thoughtful care. We are always looking to improve how we work and welcome open, honest conversations with those we support and their loved ones. We are registered with the Care Quality Commission and are committed to the standards expected of us. If you would like to find out more about how we might be able to help you or someone close to you, we would love to hear from you.
Care provided at KEPA Care Solutions
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 3 August 2025
Read the full inspection report on the CQC website.
Common questions about KEPA Care Solutions
Where is KEPA Care Solutions located?
KEPA Care Solutions is a home care agency based in Rochester, Medway (ME2 4DY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does KEPA Care Solutions provide?
KEPA Care Solutions is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Does KEPA Care Solutions provide dementia care?
Yes. KEPA Care Solutions supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about KEPA Care Solutions
Can they support someone living with dementia at home?
Yes. Yes. KEPA Care Solutions Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. KEPA Care Solutions Limited covers roughly 10 miles from Rochester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
KEPA Care Solutions Limited has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from KEPA Care Solutions Limited. Actual fees depend on the room, the level of care and how it is funded.
More about the care at KEPA Care Solutions
Dementia Care at KEPA Care Solutions
Good dementia support tends to rest on familiar faces, predictable routines and carers who can read subtle changes in mood or behaviour before they escalate. Because dementia care at home relies on continuity, families considering KEPA Care Solutions should ask how many different carers a person is likely to see in a typical fortnight and whether visit times stay consistent. It is fair to ask what training carers have had in dementia and how they respond to distress, repeated questions or attempts to leave the house safely. Ask too how the plan is adjusted as the condition progresses, for example when personal care becomes harder or night time unsettlement begins. The agency is registered for dementia care in Medway but does not yet hold a CQC rating, so recent feedback from other families is worth seeking.
Home Care at KEPA Care Solutions
Home care means a carer coming to someone's own address to help with the tasks that have become difficult, from personal care and medication prompts to meal preparation, light housework and companionship. KEPA Care Solutions in Rochester is registered with the Care Quality Commission to deliver home care across Medway, but has not yet been inspected and rated. Indicative private rates in the South East run from around £29 to £35 an hour, and Medway Council may fund part or all of a package after a needs and financial assessment. Families should ask about minimum visit lengths, how care plans are written and reviewed, and whether the agency can cover early mornings, evenings and weekends reliably. It is also sensible to ask how the office handles missed or late calls and how feedback is acted on.
Older Person Care at KEPA Care Solutions
Day to day home care for older people usually covers help with washing, dressing, prompting or administering medication, preparing meals and simply having someone to talk to during what can otherwise be a quiet day. KEPA Care Solutions is registered with the CQC for older person care in Rochester, though it has not yet received an inspection rating. Typical home care rates across the South East sit between £29 and £35 an hour, and Medway Council may contribute where someone meets the eligibility threshold following an assessment. Families thinking about this agency should ask how call times are scheduled, whether the same small group of carers visits each week, and what happens if a regular carer is off sick. It is also worth asking whether night visits, waking support or twilight calls can be arranged, and how medication is recorded between visits.
Mental Health at KEPA Care Solutions
Consistent visits, calm communication and respect for privacy matter enormously for adults living with anxiety, depression, bipolar disorder or psychosis. KEPA Care Solutions is registered to provide home care for people with mental health needs across Medway. Families should ask what experience carers have in this area, how they support medication routines and low motivation days, and what the agency does if someone becomes unwell between visits or a crisis team needs to be involved.
Visual and Hearing Impairment at KEPA Care Solutions
Practical habits make a real difference when someone has sight or hearing loss, from announcing arrival clearly, facing the person when speaking and keeping rooms well lit to leaving objects in consistent places. KEPA Care Solutions is registered to support people with visual or hearing impairment in their own homes. Ask how carers communicate with someone who lipreads or uses a hearing loop, and whether written care notes can be produced in large print.
Younger Adults at KEPA Care Solutions
Being under 65 and needing home care brings different priorities, from keeping a job or college place going to maintaining friendships, hobbies and a social life that suits someone's actual age. KEPA Care Solutions is registered to support younger adults in Rochester and the wider Medway area. Ask how visit times flex around work, study or evenings out, and how the support plan reflects goals rather than only tasks.
Learning Disability and Autism at KEPA Care Solutions
Person centred support for adults with a learning disability or autism should follow the individual's own routines, communication style and sensory preferences rather than a fixed agency template. KEPA Care Solutions is registered for this type of care, and families or social workers commissioning through Medway Council can expect a written support plan with regular reviews. Ask how carers are matched, how independence skills like cooking or travel are encouraged, and how sensory sensitivities at home are respected.
Physical Disability at KEPA Care Solutions
Support for adults with a physical disability at home often involves help with transfers, personal care, continence needs and using mobility equipment safely. KEPA Care Solutions is registered for this care type in Medway. Ask how carers are trained in moving and handling, whether they can work alongside occupational therapy recommendations, and how visits fit around equipment already in the home such as hoists, profiling beds or wet room adaptations.
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