Cathrolls' UK
Cathrolls' UK is a home care agency in Rochester, Medway (ME2 2JH). It holds a CQC rating of Good.
About Cathrolls' UK
We at Cathrolls' UK are proud to provide compassionate home care across Rochester and the wider Medway area, supporting older people and adults with a range of needs to live safely and comfortably in the place they know best: their own home. As a home care agency based in the ME postcode area, our team travels to residents throughout Rochester and the surrounding communities, bringing warmth, reliability, and expertise directly to their doorsteps. We understand that home is more than just a building. It holds memories, routines, and the small comforts that make daily life meaningful. Our role is to preserve that sense of familiarity whilst offering the practical and emotional support each person needs to thrive. Our specialisms reflect the diverse needs of the people we care for. We provide dedicated older person care, tailored home care packages, and specialist dementia support for those living with memory loss and cognitive change. We also assist adults with physical disabilities and those with visual or hearing impairments, adapting our approach so that every interaction is respectful, patient, and centred on the individual. In practice, this means our care workers take the time to truly know each person we support. For someone living with dementia, that might involve gentle reminders, calm reassurance, and consistent routines that reduce anxiety. For a person with a physical disability, it may mean thoughtful assistance with mobility, personal care, and everyday tasks that promote independence rather than diminish it. For those with sensory impairments, our team communicates clearly and considerately, ensuring no one feels overlooked or rushed. Families can take comfort in knowing that their loved one is being supported by people who listen carefully and respond with genuine kindness. We are pleased to share that following our most recent Care Quality Commission inspection in June 2025, we were rated Good overall, with a Good rating across every one of the five key domains: Safe, Effective, Caring, Responsive, and Well led. This consistent recognition reflects the values our team lives by every day. Being rated Good in Safe means families can trust that safeguarding and risk are managed thoughtfully. Good in Effective speaks to the training and skill of our care workers. Good in Caring recognises the warmth and dignity present in every visit. Good in Responsive shows that we adapt to changing needs, and Good in Well led reflects a culture of accountability and continuous improvement throughout the organisation. Choosing care for someone you love is one of the most personal decisions a family can make, and we understand the weight of that choice. Whether you are exploring support for a parent who wishes to remain independent at home, seeking specialist help for a partner living with dementia, or looking for reliable assistance for yourself, we invite you to get in touch with us at Cathrolls' UK. We would be honoured to have a conversation, answer your questions, and explore how we can help your family find peace of mind and everyday reassurance in Rochester.
Care provided at Cathrolls' UK
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 16 June 2025
Read the full inspection report on the CQC website.
Common questions about Cathrolls' UK
Where is Cathrolls' UK located?
Cathrolls' UK is a home care agency based in Rochester, Medway (ME2 2JH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Cathrolls' UK provide?
Cathrolls' UK is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Cathrolls' UK's CQC rating?
Cathrolls' UK is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 16 June 2025. You can read the full CQC report from the link on this page.
Does Cathrolls' UK provide dementia care?
Yes. Cathrolls' UK supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Cathrolls' UK
Can they support someone living with dementia at home?
Yes. Yes. Cathrolls' UK Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Cathrolls' UK Limited covers roughly 10 miles from Rochester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Cathrolls' UK Limited has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Cathrolls' UK Limited. Actual fees depend on the room, the level of care and how it is funded.
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