Austen Allen Homecare Ltd T/A Austen Allen Homecare
Austen Allen Homecare Ltd T/A Austen Allen Homecare is a home care agency in Rochester, Medway (ME2 4AB). It holds a CQC rating of Good.
About Austen Allen Homecare Ltd T/A Austen Allen Homecare
Here at Austen Allen Homecare, we provide personal and compassionate care to people living in their own homes across Rochester and the wider Medway area. We believe that remaining at home, surrounded by familiar faces and cherished routines, makes a real difference to a person's wellbeing, and everything we do is shaped around that belief. We support a wide range of people, including older adults, individuals living with dementia, those with learning disabilities or autism, people experiencing mental health difficulties, and those managing physical disabilities. Every person we care for has their own story, their own preferences, and their own way of doing things, and we work hard to make sure our support reflects that. Our team takes time to get to know the people we visit, not just their care needs but who they are as individuals. That kind of relationship matters enormously, both to the people we support and to us. We understand that inviting someone into your home requires trust, and we do not take that lightly. We are pleased to hold a Good rating from the Care Quality Commission, which reflects the consistent effort our team puts in day to day. It means a great deal to us, though we are always looking at how we can continue to improve and grow. Whether someone needs a brief daily visit or more regular ongoing support, we aim to provide care that feels natural, respectful, and genuinely helpful. We involve the people we support and their families in every decision, because good care is always a conversation rather than something that is simply done to someone. If you would like to find out more about how we might be able to help you or someone you love, we would be very happy to have a chat.
Care provided at Austen Allen Homecare Ltd T/A Austen Allen Homecare
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Covers approximately 10 miles
- Last CQC inspection: 20 April 2022
Read the full inspection report on the CQC website.
Common questions about Austen Allen Homecare Ltd T/A Austen Allen Homecare
Where is Austen Allen Homecare Ltd T/A Austen Allen Homecare located?
Austen Allen Homecare Ltd T/A Austen Allen Homecare is a home care agency based in Rochester, Medway (ME2 4AB), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Austen Allen Homecare Ltd T/A Austen Allen Homecare provide?
Austen Allen Homecare Ltd T/A Austen Allen Homecare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support. The full list of services is shown on this page.
What is Austen Allen Homecare Ltd T/A Austen Allen Homecare's CQC rating?
Austen Allen Homecare Ltd T/A Austen Allen Homecare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 April 2022. You can read the full CQC report from the link on this page.
Does Austen Allen Homecare Ltd T/A Austen Allen Homecare provide dementia care?
Yes. Austen Allen Homecare Ltd T/A Austen Allen Homecare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Austen Allen Homecare Ltd T/A Austen Allen Homecare
Can they support someone living with dementia at home?
Yes. Yes. Austen Allen Homecare Ltd T/A Austen Allen Homecare is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Austen Allen Homecare Ltd T/A Austen Allen Homecare covers roughly 10 miles from Rochester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Austen Allen Homecare Ltd T/A Austen Allen Homecare has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Austen Allen Homecare Ltd T/A Austen Allen Homecare. Actual fees depend on the room, the level of care and how it is funded.
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