Ancora Care
Ancora Care is a home care agency in Rochester, Medway (ME2 4DZ).
About Ancora Care
At Ancora Care, we support people in their own homes across Rochester and the wider Medway area. We believe that receiving care at home should feel comfortable and familiar, not clinical or impersonal, and we work hard to make sure every person we support feels genuinely respected and heard. We work with a broad range of people, including older adults, younger adults, and individuals living with a learning disability, autism, or a physical disability. We understand that no two people have the same needs or the same idea of what a good day looks like, so we take time to get to know each person before we begin, building support around their routines, preferences, and goals rather than fitting them into a rigid template. Home care done well means more than just turning up and completing tasks. It means building a relationship with the people we support and, where appropriate, with their families too. Consistency matters enormously in this line of work, and we do our best to ensure that familiar faces are visiting regularly rather than a constant stream of different carers. We are registered with the Care Quality Commission and are committed to being open and honest about how we work and where we can improve. We know that inviting someone into your home is a significant step, and we do not take that trust lightly. If you are looking for care for yourself or someone close to you, we would welcome a conversation. There is no obligation and no pressure. We are simply here to listen, answer your questions honestly, and help you work out whether we are the right fit for what you need. You are welcome to get in touch with us directly and we will do our best to help from there.
Care provided at Ancora Care
- Older person care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Ancora Care
Where is Ancora Care located?
Ancora Care is a home care agency based in Rochester, Medway (ME2 4DZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Ancora Care provide?
Ancora Care is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
Questions families ask about Ancora Care
Can they support someone living with dementia at home?
No. Ancora Care Limited does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Ancora Care Limited covers roughly 10 miles from Rochester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Ancora Care Limited has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Ancora Care Limited. Actual fees depend on the room, the level of care and how it is funded.
More about the care at Ancora Care
Home Care at Ancora Care
Visits scheduled around someone's own kitchen table are the whole idea of domiciliary care, and that is what Ancora Care is registered to provide. A package can be as small as one short call a day or as large as several hours split across morning, afternoon and bedtime. Pricing follows those hours, and with South East rates between £29 and £35 an hour the difference between two visits a day and four is substantial. Ask for a written schedule of charges covering evenings, weekends and bank holidays, and check how much notice is needed to change the plan. Ask also who draws up the care plan, how often it is reviewed, and whether a manager visits to check the work.
Older Person Care at Ancora Care
Most older people arranging care at home want the smallest amount of help that keeps them safe, not a takeover of the household. Ancora Care in Rochester is registered to provide personal care at home, covering washing and dressing, help with medication, meals and companionship. No inspection rating has been published for the agency yet, so ask directly about staff training, supervision and how complaints are dealt with. Find out how long each visit lasts, whether the same carers come back, and what cover exists at weekends and over holidays. Rates of £29 to £35 an hour are typical across the South East. Medway can assess whether a package should be funded in whole or in part.
Younger Adults at Ancora Care
Younger adults needing care at home usually want it to be as unobtrusive as possible, fitted around work, study and a social life rather than announcing itself. Ancora Care is registered to work with adults under sixty five. Ask how flexible visit times are, how carers are matched by age and interests, and what support exists for getting out independently.
Learning Disability and Autism at Ancora Care
Learning disability and autism support in a person's own home should start from how that person actually lives, what they can do themselves and what gets in the way. Ancora Care is registered for this kind of support. Ask how goals are set with the person, how communication needs are recorded, and how the council reviews a package once it is running.
Physical Disability at Ancora Care
Accessibility inside the house decides how much of the day a person can manage alone, from the height of the bed to whether the shower can be rolled into. Ancora Care is registered to support adults with a physical disability at home. Ask about carer training on specific equipment, whether two carers attend where a hoist is used, and how the agency works with occupational therapy.
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