Right at Home
Right at Home is a home care agency in Gillingham, Medway (ME7 2YY). It holds a CQC rating of Good.
About Right at Home
We at Right at Home Medway are proud to provide compassionate home care across Gillingham and the wider Medway area, supporting people to live well and safely in the place they know and love most: their own home. Based in the heart of Gillingham, our team is ideally located to reach families throughout the ME postcode area and surrounding communities. As a home care provider, our environment is not a building but the familiar surroundings of each person we visit. We believe deeply in the comfort that comes from being at home, amongst treasured possessions, familiar routines, and cherished memories. Our role is to bring warmth, professionalism, and a reassuring presence into that personal space, whilst always respecting that we are guests in someone's home. Our care is shaped around the individual, and we offer support across a broad range of specialisms to meet the differing needs of our community. We provide dedicated older person care, helping with daily routines, personal care, medication, meal preparation, and companionship that brightens the day. For those living with dementia, we offer patient, person centred support designed to reduce anxiety and preserve dignity, working closely with families so that loved ones feel understood at every stage of their journey. We also support adults living with mental health conditions, providing consistent, respectful care that promotes wellbeing and independence. For younger adults and those with a physical disability, we tailor our approach to encourage autonomy and active living, whether that means support with personal care, assistance getting out into the community, or help managing the practical tasks of everyday life. In every case, we take the time to truly understand the person behind the care plan, including their history, preferences, relationships, and hopes for the future. This means families can feel confident that the support being delivered is genuinely right for the person they love. Our quality of care has been independently recognised by the Care Quality Commission, who rated us Good overall, with a particularly notable Outstanding rating in the Responsive domain. That Outstanding rating reflects something we feel very strongly about: the importance of being flexible, attentive, and quick to adapt as a person's needs change. Whether it is adjusting visit times, responding to a new health concern, or simply noticing the small shifts that matter, our team strives to be present and proactive. Alongside this, we were rated Good for being Safe, Effective, Caring, and Well led, giving families the reassurance that every aspect of our care is built on solid, trusted foundations. Choosing care for a loved one is one of the most important decisions a family can make, and we understand the weight of that choice. If you are exploring home care options in Gillingham or anywhere across Medway, we warmly invite you to get in touch with us. We would be delighted to talk through your situation, answer your questions, and help you understand how thoughtful, professional care at home could make a meaningful difference for your family.
Care provided at Right at Home
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 20 November 2019
Read the full inspection report on the CQC website.
Common questions about Right at Home
Where is Right at Home located?
Right at Home is a home care agency based in Gillingham, Medway (ME7 2YY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Right at Home provide?
Right at Home is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Right at Home's CQC rating?
Right at Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 November 2019. You can read the full CQC report from the link on this page.
Does Right at Home provide dementia care?
Yes. Right at Home supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Right at Home
Can they support someone living with dementia at home?
Yes. Yes. Right at Home Medway is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Right at Home Medway covers roughly 10 miles from Gillingham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Right at Home Medway has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Right at Home Medway. Actual fees depend on the room, the level of care and how it is funded.
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