Platinum Quality
Platinum Quality is a home care agency in Gillingham, Medway (ME7 2QB).
About Platinum Quality
Here at Platinum Quality, we provide home care support to people living in Gillingham, Medway, and the surrounding area. Our aim is straightforward: to help people live comfortably and independently in their own homes, with the right level of support around them. We work with a wide range of individuals, including older adults, younger adults, and people living with dementia, physical disabilities, or visual and hearing impairments. We take time to understand each person as an individual, because we know that no two people have the same needs, routines, or preferences. The care we provide is built around the person receiving it, not the other way around. Dementia care is something we approach with particular thoughtfulness. We understand how important familiarity and consistency are for someone living with dementia, and we work hard to ensure that the people we support feel safe, recognised, and respected within their own environment. For those living with a physical disability or a sensory impairment, we focus on finding practical ways to promote independence wherever possible. We believe that receiving care at home should feel empowering rather than limiting, and we work alongside the people we support and their families to make that a reality. We are registered with the Care Quality Commission, and we welcome the accountability that comes with that. Being open and transparent with the people we support and their loved ones matters to us deeply. If you are looking for home care support in Gillingham or the wider Medway area, whether for yourself or someone close to you, we would be glad to have a conversation. There is no pressure, just an honest discussion about what you need and how we might be able to help.
Care provided at Platinum Quality
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Platinum Quality
Where is Platinum Quality located?
Platinum Quality is a home care agency based in Gillingham, Medway (ME7 2QB), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Platinum Quality provide?
Platinum Quality is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Does Platinum Quality provide dementia care?
Yes. Platinum Quality supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Platinum Quality
Can they support someone living with dementia at home?
Yes. Yes. Platinum Quality Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Platinum Quality Ltd covers roughly 10 miles from Gillingham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Platinum Quality Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Platinum Quality Ltd. Actual fees depend on the room, the level of care and how it is funded.
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