MCH House
MCH House is a home care agency in Gillingham, Medway (ME8 0PZ).
About MCH House
At MCH House, we provide home care support to people living in Gillingham and the wider Medway area. We work with individuals across a broad range of needs, including older adults, people living with dementia, those with learning disabilities or autism, mental health conditions, physical disabilities, and visual or hearing impairments. We also support younger adults who need a helping hand to live as independently as possible in their own homes. We believe that people deserve to be supported in familiar surroundings, by carers who take the time to genuinely understand them as individuals. Home is where most of us feel safest and most like ourselves, and our role is to make sure that stays the case for the people we work with. That means listening carefully, being consistent, and building relationships that are built on trust rather than just routine. Our approach is straightforward. We talk with the person receiving care and, where appropriate, their family, to understand what matters most to them in their day to day life. From there, we put together support that reflects those priorities rather than a one size fits all package. Needs change over time, and we stay flexible so that our support changes alongside them. We are registered with the Care Quality Commission and are committed to maintaining open and transparent practice. We take feedback seriously, whether that comes from the people we support, their families, or the professionals we work alongside. If you are looking for home care in the Gillingham or Medway area, whether for yourself or someone you care about, we would be glad to have a conversation about how we might help. There is no pressure and no obligation, just a straightforward chat about what you need and whether we are the right fit.
Care provided at MCH House
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about MCH House
Where is MCH House located?
MCH House is a home care agency based in Gillingham, Medway (ME8 0PZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does MCH House provide?
MCH House is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Does MCH House provide dementia care?
Yes. MCH House supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about MCH House
Can they support someone living with dementia at home?
Yes. Yes. MCH House is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. MCH House covers roughly 10 miles from Gillingham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
MCH House has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from MCH House. Actual fees depend on the room, the level of care and how it is funded.
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