Hamilton House
Hamilton House is a home care agency in Gillingham, Medway (ME8 7JH). It holds a CQC rating of Good.
About Hamilton House
We at Hamilton House are proud to provide trusted home care across Gillingham and the surrounding Medway communities, supporting individuals to live well and independently in the place they know and love best: their own home. Based in the ME postcode area of Gillingham, our team is well placed to reach those who need us throughout the local area. Rather than asking people to adjust to a new environment, we bring compassionate, personalised care directly to the familiar surroundings of each person we support. For many, the comfort of a favourite armchair, a treasured garden view, or the daily rhythm of their own home is irreplaceable, and we believe care should fit around life, not the other way around. As a dedicated home care provider, we specialise in delivering tailored support that adapts to each individual's unique needs, preferences, and routines. Whether someone requires a little help with daily tasks such as personal care, meal preparation, medication reminders, and household routines, or more comprehensive ongoing support, our approach is always centred on dignity, choice, and genuine respect. We take the time to understand not just what someone needs, but who they are, including the small details that make a real difference to their day. For families, this means peace of mind in knowing that a loved one is being looked after with warmth, patience, and professionalism, particularly during moments when relatives cannot be there in person. We understand that inviting a care team into a family member's home is a significant decision, often taken at an emotional and uncertain time. That is why we place great emphasis on building trusting relationships, communicating openly with families, and ensuring continuity wherever possible, so the people we visit see familiar, friendly faces. Our aim is to enhance independence rather than replace it, gently supporting people to continue doing the things they enjoy and maintaining the lifestyle that matters to them. Hamilton House has been rated Good by the Care Quality Commission across all five key areas: Safe, Effective, Caring, Responsive, and Well led, following its inspection on 23 March 2019. This rating reflects our ongoing commitment to delivering safe, compassionate, and well organised care. For families researching options, a consistent Good rating across every domain is a meaningful indicator that the people we support are treated with kindness, kept safe, and looked after by a team that listens and responds to their needs. If you are exploring home care for yourself or a loved one in Gillingham or the wider Medway area, we warmly invite you to get in touch. Choosing the right support is a deeply personal journey, and we are here to answer your questions, offer guidance, and help you feel confident in the next steps. At Hamilton House, our door is always open, and our priority is making sure every person we care for feels valued, respected, and truly at home.
- Covers approximately 10 miles
- Last CQC inspection: 23 March 2019
Read the full inspection report on the CQC website.
Common questions about Hamilton House
Where is Hamilton House located?
Hamilton House is a home care agency based in Gillingham, Medway (ME8 7JH), providing care to people in their own homes within approximately 10 miles of the area.
What is Hamilton House's CQC rating?
Hamilton House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 23 March 2019. You can read the full CQC report from the link on this page.
Questions families ask about Hamilton House
Can they support someone living with dementia at home?
No. Hamilton House does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Hamilton House covers roughly 10 miles from Gillingham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Hamilton House has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Hamilton House. Actual fees depend on the room, the level of care and how it is funded.
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