Domiciliary Care Experts
Domiciliary Care Experts is a home care agency in Gillingham, Medway (ME7 5TX). It holds a CQC rating of Inadequate.
About Domiciliary Care Experts
We at Domiciliary Care Experts are a home care agency based in Gillingham, providing personalised support to individuals across the Medway area who wish to remain living independently in the comfort and familiarity of their own homes. Operating from within the ME postcode area, our team is well placed to reach those across Gillingham and the surrounding communities. Rather than asking individuals to adapt to a new environment, we bring thoughtful, attentive care directly to the place that matters most: home. This means familiar surroundings, treasured belongings, and the routines that bring comfort can all remain part of daily life, whilst the right level of support is gently woven in. Our specialisms include home care, dementia care, mental health support, and care for individuals living with a physical disability. In practice, this means our approach is shaped around the unique needs of each person we visit. For someone living with dementia, this might involve a calm, consistent presence and gentle prompts that help the day feel structured and reassuring. For those navigating mental health challenges, our team offers compassionate, non judgemental companionship alongside practical assistance. For individuals with a physical disability, we focus on enabling independence wherever possible, supporting mobility, personal care, and daily tasks in a way that preserves dignity and confidence. Families can take comfort in knowing that loved ones are supported by people who understand the importance of patience, respect, and genuine human connection. In the interests of full transparency, we want families to have a clear picture of our most recent Care Quality Commission inspection, carried out on 17 August 2025. Our overall rating was Inadequate, with the Safe and Well led domains also rated Inadequate. At the same time, we were rated Good across the Effective, Caring, and Responsive domains, reflecting the genuine warmth, skill, and attentiveness our team brings to every visit. We take the findings of this inspection seriously and are wholeheartedly committed to addressing the areas identified, strengthening our leadership and safety practices so that every aspect of the care we deliver meets the standard those we support deserve. Honesty matters to us, and so does meaningful improvement. If you are exploring care options for yourself or a loved one in Gillingham or the wider Medway area, we warmly invite you to get in touch. We understand that choosing the right support is a deeply personal decision, and we are here to listen, answer your questions, and help you feel confident about the next step. Whatever your circumstances, please know that you are not alone in this journey, and we would be privileged to talk with you about how we can help.
Care provided at Domiciliary Care Experts
- Dementia care
- Mental health care
- Physical disability support
- Covers approximately 10 miles
- Last CQC inspection: 18 August 2025
Read the full inspection report on the CQC website.
Common questions about Domiciliary Care Experts
Where is Domiciliary Care Experts located?
Domiciliary Care Experts is a home care agency based in Gillingham, Medway (ME7 5TX), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Domiciliary Care Experts provide?
Domiciliary Care Experts is registered to provide care in people’s own homes, with support that includes Dementia care, Mental health care, Physical disability support. The full list of services is shown on this page.
What is Domiciliary Care Experts's CQC rating?
Domiciliary Care Experts is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Inadequate following its last inspection on 18 August 2025. You can read the full CQC report from the link on this page.
Does Domiciliary Care Experts provide dementia care?
Yes. Domiciliary Care Experts supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Domiciliary Care Experts
Can they support someone living with dementia at home?
Yes. Yes. Domiciliary Care Experts is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Domiciliary Care Experts covers roughly 10 miles from Gillingham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Domiciliary Care Experts has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Domiciliary Care Experts. Actual fees depend on the room, the level of care and how it is funded.
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