White Cross Care
White Cross Care is a home care agency in Chatham, Medway (ME4 6HZ). It holds a CQC rating of Good.
About White Cross Care
We provide support at home in Chatham and across Medway, working with older people and younger adults, including adults with learning disabilities, autistic people, people living with mental health conditions, people with physical disabilities and people with visual or hearing impairments. Our work falls into two broad parts, and we do not pretend they are the same thing. For older people it usually means help with daily life so that somebody can stay in the house they know: washing and dressing, support with medication, meals, shopping and keeping on top of things. For younger adults it is more often about building a life of their own. Managing a home, getting to work, college or something they enjoy, handling money, keeping appointments and doing the ordinary things anyone would want to do with their week. In both cases we ask what the person actually wants help with before we suggest anything, and we try hard to send the same staff consistently. For autistic people and anyone whose mental health is unsettled, a familiar face and a predictable arrangement can matter more than extra hours. Our staff are trained for the needs they are asked to meet and have senior colleagues they can call on. Our most recent inspection by the Care Quality Commission rated us good overall. If you are looking for support at home, please get in touch and we will tell you honestly whether we can provide it.
Care provided at White Cross Care
- Older person care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 6 June 2019
Read the full inspection report on the CQC website.
Common questions about White Cross Care
Where is White Cross Care located?
White Cross Care is a home care agency based in Chatham, Medway (ME4 6HZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does White Cross Care provide?
White Cross Care is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is White Cross Care's CQC rating?
White Cross Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 6 June 2019. You can read the full CQC report from the link on this page.
Questions families ask about White Cross Care
Can they support someone living with dementia at home?
No. White Cross Care Ltd does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. White Cross Care Ltd covers roughly 10 miles from Chatham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
White Cross Care Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from White Cross Care Ltd. Actual fees depend on the room, the level of care and how it is funded.
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