Theotokos Healthcare Services (THS)
Theotokos Healthcare Services (THS) is a home care agency in Chatham, Medway (ME4 5XP).
About Theotokos Healthcare Services (THS)
We at Theotokos Healthcare (THS) are proud to offer compassionate home care across Chatham and the wider Medway area, supporting individuals to live well and safely within the comfort of their own homes. As a home care provider rooted in the ME postcode area of Kent, we bring our support directly to where our clients feel most at ease. There is something deeply reassuring about receiving care in familiar surroundings, amongst treasured possessions, cherished memories, and the everyday rhythms of home life. Whether our clients live in a long held family residence, a bungalow, or a flat in the heart of Chatham, our role is to fit gently and respectfully into their world, never the other way around. Our care covers a broad spectrum of needs, reflecting our belief that quality support should be available to people at every stage of life and through every kind of challenge. We specialise in older person care, offering the kind of patient, attentive companionship and practical assistance that helps later life feel dignified and enjoyable. For families navigating the complexities of dementia, our team approaches each visit with calm, consistency, and a genuine understanding of how unsettling memory loss can be. We focus on building trust, maintaining routine, and preserving the sense of identity that matters so much to those living with cognitive change. We also support adults living with mental health conditions, recognising that wellbeing is shaped as much by emotional care as by physical assistance. Our approach is non judgemental and person centred, allowing individuals to set the pace and shape the support they receive. For people with physical disabilities, we provide practical help with daily routines, mobility, and personal care, always with sensitivity to independence and personal preference. Younger adults who require support in their own homes will find a team ready to engage with their goals, interests, and aspirations, rather than focusing solely on limitations. We also extend our care to individuals affected by alcohol or drug misuse, offering steady, respectful support during what can be an extraordinarily difficult journey. For us, every client is a person first, and their circumstances are simply part of a wider story we are privileged to support. In practice, this means our visits are tailored carefully to each household. We take time to understand preferences, family dynamics, cultural considerations, and the small details that make a difference, from how a cup of tea is taken to the order of a morning routine. Families can take comfort in knowing that their loved one is treated as a unique individual, not a task on a schedule. Communication with relatives is something we value greatly, because we know that families remain at the heart of the care experience even when they cannot be present every day. As a newer presence on the Care Quality Commission register, our home care agency is currently listed as Not Yet Rated. This simply means we have not yet completed our first full CQC inspection. Whilst we appreciate that families often look to ratings for reassurance, we welcome the opportunity to demonstrate the quality of our care directly, through transparent conversations, clear care planning, and the everyday experience of those we support. We are fully committed to the standards expected by the regulator and look forward to our first inspection as a chance to evidence the care we provide each day across Chatham and Medway. Choosing home care is a significant decision, and we understand that families often come to this point carrying worry, exhaustion, and a strong desire to do the right thing for someone they love. Please know that you are not alone in this. We are here to listen, to answer questions honestly, and to help you understand what support might look like for your particular situation. Whether you are exploring options for a parent, a partner, an adult child, or yourself, we welcome your enquiry and the chance to begin a conversation built on trust and care.
Care provided at Theotokos Healthcare Services (THS)
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Theotokos Healthcare Services (THS)
Where is Theotokos Healthcare Services (THS) located?
Theotokos Healthcare Services (THS) is a home care agency based in Chatham, Medway (ME4 5XP), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Theotokos Healthcare Services (THS) provide?
Theotokos Healthcare Services (THS) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care, Substance misuse support. The full list of services is shown on this page.
Does Theotokos Healthcare Services (THS) provide dementia care?
Yes. Theotokos Healthcare Services (THS) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Theotokos Healthcare Services (THS)
Can they support someone living with dementia at home?
Yes. Yes. Theotokos Healthcare Services (THS) Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Theotokos Healthcare Services (THS) Ltd covers roughly 10 miles from Chatham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Theotokos Healthcare Services (THS) Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Theotokos Healthcare Services (THS) Ltd. Actual fees depend on the room, the level of care and how it is funded.
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