Head Office
Head Office is a home care agency in Chatham, Medway (ME4 6BA).
About Head Office
We at Head Office are proud to provide compassionate home care across Chatham and the wider Medway area, supporting older people, younger adults, and those living with dementia in the place they know best: their own home. Based in the heart of Chatham, our team is ideally positioned to reach families throughout Medway and the surrounding ME postcode communities. Operating from a familiar local setting means we understand the rhythm of the area, the neighbourhoods, and the people who call it home. Rather than asking your loved one to adjust to a new environment, we bring carefully tailored support directly to their front door, preserving the comfort of familiar surroundings, treasured belongings, and established daily routines. Our care is shaped around four core areas of expertise. For older people, we offer respectful, person centred support with everyday tasks such as personal care, mobility, medication prompts, meal preparation, and companionship, helping maintain independence and dignity in later life. Our dementia care is delivered with patience and understanding, recognising that consistency, gentle communication, and familiar faces can make a meaningful difference to those navigating memory loss. Families often find tremendous reassurance in knowing a trained carer is on hand to provide calm, structured support during what can feel like an uncertain time. For younger adults living with disabilities, long term conditions, or recovering from illness or injury, we provide tailored support that promotes confidence, choice, and active participation in community life. Whether the goal is regaining independence, managing daily wellbeing, or simply having reliable companionship, our approach is always led by the individual and what matters most to them. Our broader home care offering brings together all of this expertise into flexible packages that can be adjusted as needs change. From short visits to more comprehensive daily support, we work closely with families to design a plan that fits genuinely around real life, not the other way around. As a newer presence on the CareCompass directory, our CQC rating is currently listed as Not Yet Rated. This simply means a full inspection outcome has not yet been published, and we welcome families to get in touch directly so we can talk you through our approach, our team, and the standards we hold ourselves to every single day. Transparency matters to us, and we are always happy to answer questions openly. Choosing care for someone you love is rarely a simple decision, and we understand the weight that comes with it. If you are exploring home care options in Chatham or anywhere across Medway, we would be honoured to have a conversation with you. Reach out at your own pace, ask anything you need to, and let us help you find the right path forward for your family.
Care provided at Head Office
- Older person care
- Dementia care
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Head Office
Where is Head Office located?
Head Office is a home care agency based in Chatham, Medway (ME4 6BA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Head Office provide?
Head Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Younger adults care. The full list of services is shown on this page.
Does Head Office provide dementia care?
Yes. Head Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Head Office
Can they support someone living with dementia at home?
Yes. Yes. Head Office is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Head Office covers roughly 10 miles from Chatham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Head Office has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Head Office. Actual fees depend on the room, the level of care and how it is funded.
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